Lead Associate Driver

Interaction Recruitment Group; Liverpool; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Home-based role

Job summary

Interaction Recruitment Group is seeking a Lead Associate Driver to join the Northern VMI Operations Team. This hands-on leadership role manages a small team of remote field-based colleagues servicing customer sites across Deeside, Liverpool, Manchester and Preston.

The role is home-based with travel between customer locations, coordinating day-to-day activities, supporting VMI system upgrades and ensuring high service standards. A valid UK driving licence and strong communication are essential.

Qualifications

• Proven leadership experience in a warehouse/logistics or field-based role.
• Full UK driving licence, ideally clean.
• Strong communication and customer service abilities.
• Ability to self-manage workload and travel between sites.

Responsibilities

• Lead and support a small team of remote field-based associates.
• Coordinate daily activities to meet agreed service levels.
• Provide sickness and holiday cover across locations.
• Carry out VMI system maintenance and upgrades.
• Identify improvements and support implementation.
• Maintain relationships with customers across varied industries.
• Travel regionally to visit customer sites and depot locations.

Skills

Team leadership

Logistics coordination

Communication

Customer service

Self-management

Tools

Microsoft Office

Microsoft Teams

Email

Job description

Job Title:Lead Associate Driver

Salary:£30,000 per annum

Location:Home based / Preston depot Covering Deeside, Liverpool, Manchester & Preston

Contract:Permanent

Hours of Work:Monday to Friday

Overview:

Our Client is looking for a motivated, organised and self-managing individual to join there Northern VMI Operations Team as a Lead Associate (Team Leader).

This is a hands-on leadership role supporting a small team of remote field-based colleagues who service customer sites across Deeside, Liverpool, Manchester and Preston. The successful candidate will take responsibility for day-to-day coordination, operational support, sickness and holiday cover, and maintaining excellent customer service standards.

Working primarily from home or our Preston depot, you will regularly travel between customer locations and act as a key support point for VMI system upgrades, remedial works, operational improvements and customer requirements.

Key responsibilities

Lead and support a small team of remote field-based associates.

Coordinate daily activities and ensure agreed customer service levels are maintained.

Provide sickness and holiday cover across customer locations.

Carry out VMI system maintenance, upgrades and remedial works across managed systems.

Identify opportunities for service improvements and support implementation once approved.

Maintain strong working relationships with customers across varied industries including shipyards, aerospace, rail, manufacturing and engineering sites.

Work to company and customer procedures, including site-specific Health and Safety requirements.

Use Microsoft Office, Teams, email, smartphone applications and reporting tools for communication and updates.

Travel throughout the region and stay away from home at short notice when required.

Essential requirements

Proven track record in a warehouse, logistics, inventory, operations or team leader role.

Full UK driving licence, ideally clean.

Competent to drive vehicles up to 3.5 tonnes.

Able to self-manage workload and schedule when unsupervised.

Strong communication skills with the ability to engage professionally at all levels.

Positive and customer-focused approach.

Able to work effectively in a team environment and independently when required.

Basic computer skills, including Microsoft Office, Teams, email and mobile applications.

Able to multitask, prioritise and adapt to changing operational needs.

Able to lift and move materials safely up to 25kg.

Desirable requirements

Forklift Truck licence.

Experience within Vendor Managed Inventory, stock control, field service or customer site operations.

Experience supporting process improvement or continuous improvement activity.

What our client offers

Salary of £30,000 per annum based on a 40-hour week.

25 days paid holiday plus bank holidays.

A varied and hands-on leadership role.

Home-based flexibility with support from the Preston depot.

Opportunity to work across major customer sites and varied industries.

Scope to identify improvements and support operational development across the region.