Lead Analytics Manager

Lloyds Banking Group; London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Lloyds Banking Group seeks a Lead Analytics Manager in London to enhance capabilities in economic crime prevention. You'll lead a team to provide insights and drive improvements in fraud resolution, employing data strategy and analytics for meaningful impact across the organization.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Employee share schemes

Customized lifestyle benefits

28 days’ holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Proven track record of producing data-driven insights.
• Experience in SQL, BigQuery, or Python within business applications.
• Strong leadership skills with a growth mindset.

Responsibilities

• Lead a team in the Economic Crime Prevention Platform.
• Define data strategy and support analytics initiatives.
• Identify innovative solutions for economic crime resolution.

Skills

Leadership

Analytical skills

Data visualization

Interpersonal skills

SQL

Python

Google Cloud Platform

Tools

Tableau

PowerBI

Job description

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JOB TITLE: Lead Analytics Manager – Economic Crime Prevention Platform

LOCATION(S): London

HOURS: [Full-time]

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our London Office

About this opportunity…

A fantastic opportunity has arisen for a Lead Analytics Manager to deliver influential insight and advice through leading a team of analytical and research professionals. This exciting new role is to set-up and lead the BI&A Chapter team for the Resolving Economic Crime lab which aims to build the capability for effective, empathetic and efficient Economic Crime interactions across the Group. Key focus areas are building mobile first customer journeys, increasing automation and AI enabled colleague tools.

In the Economic Crime Prevention (ECP) Platform, our mission is to reduce harm to our communities by enhancing the Group's capability to prevent, detect and respond to economic crime. The Platform sits within Consumer Relationships and plays a critical role in providing services across the whole Group.

About us…

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

Here’s how you’ll make a difference…

You will be leading a team of Business Insights and Analytics colleagues in the Economic Crime Prevention Platform to support the fight against Fraud and Financial crime.

Focussing on the area of resolving economic crime, you will define the data strategy and support your colleagues to deliver this through a portfolio of initiatives and by providing data led insight to enduring product teams.

You'll identify and evaluate complex expertise-led solutions against a range of criteria to find the ones that best meet business needs.

You’ll be responsible for leading analytics to drive improvements across the resolving economic crime arena by identifying any opportunities to obtain additional data and by evaluating the benefits of any changes.

You’ll identify innovative solutions to support the monitoring of our economic crime resolution controls, through reporting, dashboards and automation, and use these to help define strategic improvements in loss prevention and customer experience.

You'll work with stakeholders across the group to identify requirements and opportunities to enhance our economic crime resolution processes and controls that help Britain, rather than fraudsters, prosper.

What we need from you…

We believe that people don't always fit neatly into roles, and we value everyone's individual skills, experience, and knowledge — it's what makes you unique!

Proven track record of producing data driven insight across a complex landscape that leads to realisation of benefits and improvements for our customers and our business.

Strong leadership skills, using empathy, clarity and challenge to support your team to be their best.

Exposure to Google Cloud Platform

Excellent analytical, visualisation, and interpretative skills.

Experience of SQL, BigQuery or Python in real world business application.

Experience with applying Data Analytics techniques within a commercial/industrial context.

A growth mindset and a willingness to learn new skills.

It would be great if you also had…

Experience of using Tableau or PowerBI to present data

Knowledge of economic crime processes and controls

Clear and effective communication to convey complex data insights to diverse audiences

Strong interpersonal skills to collaborate effectively with colleagues across the business

About working for us…

Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes…

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.