Lead AI Solutions Engineer

AI Wales; Wales; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

AI Wales in South Wales is hiring a Lead AI Solutions Engineer on a hybrid basis to design, build and deploy LLM-powered features for residents, such as chatbots for council services.

You will bridge client requirements and technical delivery, own the path from business needs to technical design and code reviews, and lead sprint planning while delivering production-ready AI.

Qualifications

• Hands-on RAG implementation for live user features.
• Experience taking AI features live in production.
• Strong C#/.NET coding experience.
• Azure delivery experience.
• Direct, client-facing requirements work.
• Experience reviewing code and setting standards.

Responsibilities

• Design, build and deploy LLM-powered features for residents.
• Build and maintain RAG pipelines from scratch.
• Develop and maintain the backend in C#/.NET integrating with council systems.
• Build the frontend in React.
• Capture business requirements from client stakeholders.
• Run sprint planning and backlog refinement.
• Review code and set delivery standards.

Skills

RAG implementation

Live AI features

C#/.NET

Azure

Client-facing requirements

Code review

Tools

React

Job description

# Lead AI Solutions Engineer£70,000 – £80,000+ per annumSouth Wales · HybridApply nowAll AI jobs56 people have viewed this opportunity**In brief:** A South Wales AI company building for councils, the NHS and public services is hiring a Lead AI Solutions Engineer on a hybrid basis at £70,000 to £80,000+. The role builds resident-facing LLM features and RAG pipelines in C#/.NET, React and Azure, and owns the path from stakeholder requirements to technical design, sprint planning and code review. Candidates must have taken an AI feature or agent live for real end users, not just internal tooling.Salary£70,000 – £80,000+LocationSouth WalesWorking patternHybridStackC#/.NET, React, Azure## About the employerThe client builds AI systems that handle customer contact across phone, email, chat and social, so fewer calls need a human. It also builds AI tools that help council and NHS staff work faster, and back-office automation for routine admin tasks.All of it sits under the client’s platform, with a governance layer so organisations can track savings and prove the AI is delivering value rather than just running pilots.## The roleThis role combines hands-on development with business process analysis, solution viability assessment and mentoring. You will act as the bridge between client requirements and technical delivery, engaging directly with stakeholders to capture and document business processes, translating them into viable technical designs, and ensuring successful implementation.The client needs someone who has built and deployed an AI feature or agent that serves end users in production, not internal developer tooling.### What you will do* •Design, build and deploy LLM-powered features that residents interact with directly, likely a chatbot or virtual assistant handling council service queries* •Build and maintain RAG pipelines from scratch: ingesting documentation, policies and knowledge bases, chunking and embedding the content, and connecting it to a retrieval layer* •Develop and maintain the backend in C#/.NET, integrating the AI layer with existing council systems such as CRM, case management or citizen service platforms* •Build the front end in React* •Capture business requirements directly from client stakeholders* •Assess technical feasibility against budget and constraints* •Convert requirements into technical design and backlog items* •Run sprint planning and backlog refinement* •Review code and set delivery standards## About you* •Hands-on implementation of RAG (retrieval-augmented generation), not just a theoretical understanding of embeddings and retrieval* •Experience taking AI features live in a public-facing or customer-facing context* •Detailed coding experience with C#/.NET* •Azure delivery experience* •Direct, client-facing requirements work* •Experience reviewing code and setting standards within a team### Desirable* •Azure, .NET or project management certification* •Public sector or regulated industry background* •Consultancy or systems integrator experience## What’s on offer* •Mission-driven work transforming public services, healthcare, local councils and universities with AI* •A governance-first approach to building ethical, secure and responsible AI* •Rapid growth, with over 300 services recently launched on the UK G-Cloud framework, and significant career progression* •A flexible, collaborative culture with remote-work options## How to applyApplications are handled by the recruiter. Use the button below to apply through their application page.Apply now