Lead AI Solution Architect - Customer

WeAreTechWomen; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

Accenture Song UK is seeking a Lead AI Solution Architect (Customer) to own the end-to-end delivery of data and AI solutions for customer initiatives in London and Manchester. You will define the target architecture, provide technical leadership to AI engineers and data scientists, and drive programs from design through deployment to deliver measurable business value.

Join a multidisciplinary team within Song AI & Data to shape impactful customer experiences through data-driven intelligence.

Responsibilities

• Own end-to-end delivery of customer-focused data and AI solutions, spanning machine learning products, generative AI solutions and agentic AI systems.
• Define the target architecture and provide technical leadership to the teams that build it.
• See solutions through to deployment and operation, delivering measurable business value.

Job description

Job Description

Job Role: Lead AI Solution Architect (Customer)

Team: Song AI & Data - AI & Modelling Craft, UK&I

Location: London / Manchester

Career Level: Manager (L7)

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate efficiently and sustainably through the unlimited potential of imagination, technology and intelligence.

Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index

The Team

Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. Our expertise spans customer insight, data strategy and platforms, advanced analytics, performance optimisation, and AI (including generative AI and agentic AI) transformation.

You will join the Song AI & Data UK practice, within the AI & Modelling Craft: a community of data scientists, AI engineers, modellers and solution architects focused on applying AI, machine learning and advanced analytics to solve customer and growth challenges. Our teams work across the full lifecycle, from identifying opportunities and designing solutions through to building, deploying and operating AI products that deliver measurable business value.

The Role

As a Lead AI Solution Architect, you will own the end-to-end delivery of customer-focused data and AI solutions, spanning machine learning products, generative AI solutions and agentic AI systems. You will define the target architecture, provide technical leadership to the teams that build it, and see solutions through to