Lead Administrator- MFH

Bolton Council; Bolton; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Discounts on staff benefits

Gym membership discounts

Salary sacrifice schemes

Generous annual leave

Flexible work options

Pension scheme

Wellbeing and support services

Job summary

Bolton Council is seeking a Lead Administrator to join the Missing from Home (MFH) service. The role is part-time (18.5 hours per week, Monday to Friday mornings) and supports the MFH Co-ordinator with safeguarding-focused administration.

You will collate reports, maintain records, and work with social services, police, education providers and health services to track missing episodes and ensure timely responses.

Qualifications

• NVQ Administration Level 3 or equivalent OR proven experience in an administrative role.
• Experience using a range of computer software packages to produce accurate, well-presented documents.
• Proficient in Word, Excel and Outlook.
• Experience taking comprehensive minutes at conferences or multi-agency meetings.

Responsibilities

• Collating various reports for missing and assisting with recording any missing from home episodes on children’s records.
• Notifying other local authorities when children from their areas are reported missing in Bolton.
• Recording and uploading information from Return Interviews.
• Monitoring and tracking the frequency of missing episodes.
• Running reports from Bolton’s children’s case management system and maintaining accurate records.
• Supporting the effective operation of the Missing from Home service.

Skills

Communication

Teamwork

Organisation

Literacy

Minutes taking

Education

NVQ Administration Level 3 or equivalent

Tools

Word

Excel

Outlook

Job description

Grade D scp 6 £26,847 to scp 11 £29,071, pro rata £13,423 to £14,535
Contract: fixed term until March 2027
Hours: 18.5 per week
Essential qualification: NVQ Administration Level 3 or equivalent OR proven experience of working in an administrative role
Interview date: TBC
For further information about this role, contact: [e-mail]

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

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Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

We have an exciting opportunity for an experienced Lead Administrator to join the ‘Bolton Family’ and be a part of our administration team supporting the Missing from Home (MFH) service. The role is part‑time (18.5 hours per week), Monday to Friday mornings.
The MFH Co‑ordinator works closely with social services, the police, education providers, health services, and any other relevant service to track and respond to missing incidents. You will work closely with the MFH Co‑ordinator who is a safeguarding specialist who manages and tracks episodes when children go missing from home or care and is key in supporting the safety and wellbeing of some of Bolton's most vulnerable children and young people

The role is supporting the Co‑ordinator in varied admin tasks. Duties include (but are not limited to): Collating various reports for missing and assisting with recording any missing from home episode on childrens records, notifying other local authorities when children from their areas are reported missing in Bolton, recording and uploading information from Return Interviews, monitoring and tracking the frequency of missing episodes, running reports from Boltons childrens case management system and maintaining accurate records and supporting the effective operation of the service.

Accuracy and attention to detail are essential in this role, as maintaining up-to-date and reliable records is a key part of ensuring children receive the appropriate support and safeguarding response.

Full training on processes and systems will be given to support the successful candidate in fulfilling the role.

About You

You will demonstrate effective communication skills in order to present information both verbally and in writing. You will have the ability to work as part of a team and under your own supervision. You should be able to demonstrate effective organisational skills, with the ability to plan, develop and prioritise your work. You must possess accurate literacy skills to ensure correct information is collated and processed and have good systems skills.
Experience of using a range of computer software packages to produce accurate, well‑presented documents is essential, as is a demonstrable ability to handle cash and be able to record and monitor payments in line with financial procedures. Possesses excellent literacy skills to ensure correct information is collated and processed and be proficient in the use of packages such as Word, Excel and Outlook.
You will have experience of taking comprehensive minutes at conferences or multi agency meetings

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex‑military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service‑related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]

Supporting Documents

• Documents for Right to Work
• Staff Benefits
• Our Values & Behaviours
• Privacy Notice
• Job description and person spec
• Top Tips