Lead Administrator

The Healthcare Management Trust; Littlehampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Littlehampton is seeking a Lead Administrator to oversee administrative operations in their care home. This role involves managing admissions, ensuring compliance with care standards, and leading the administration team. The ideal candidate will possess strong communication skills and a passion for providing high-quality care.

Benefits

Cycle to work scheme

Life assurance

Occupational Health Support

Health and Wellbeing Programme

Employee Assistance Programme

Paid Enhanced DBS

In-house Mental Health First Aiders

Eligibility for Blue Light Card

Free Parking

Enhanced Maternity and Paternity Policy

Qualifications

• Strong communicator with proficiency in English and Maths.
• Experience with administrative tasks in a healthcare environment.
• Able to work independently while managing responsibilities.

Responsibilities

• Manage resident admissions and communication with families.
• Ensure the home’s compliance with care standards and documentation.
• Oversee the administration team and support central finance functions.

Skills

Good verbal and written communication skills

Good computer literacy

Ability to organize and carry out workload independently

Ability to deal sensitively with resident health needs

Education

GCSE (or equivalent) in English and Maths

Tools

Microsoft Office Applications

Job description

An opportunity has arisen for the position of Lead Administrator

At Norden House, we’re not just a care home; we’re a family. Our unique approach to care puts residents at the heart of everything we do. We focus on their well-being, offering purposeful activities that create real moments of joy. Our dedicated staff truly connect with residents, understanding their preferences, quirks, and stories building lasting relationships with both residents and their families.

As a a Lead Administrator. at Norden House, you’re not just an employee; you’re the person creating magical moments for our residents.

The Lead Administrator will be responsible for the administration and secretarial support of the Home, including the Home Manager and Clinical Lead. This will include the line management of the Administration and Reception Staff.

This role is key to the efficient running of the Home and for effective statutory compliance with Registration Bodies, who will call upon evidence to validate compliance with care standards. The post holder will need to ensure that documentary evidence is current and easily accessible and as such will work closely with the local Senior Management Team

At the Healthcare Management Trust, we are obsessed with achieving our Vision, “to be the most innovative and best quality provider of niche health and social care services.”

Our Purpose is, “to make every contact count, ensuring every resident and patient receives the best possible experience and outcome.

We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people.

We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better.

We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do.

We will deliver care and clinical interactions compassionately and tailor them to individual needs.”

We achieve this by living our business Values each and every day:

Responsibilities

To accurately record the details and process the relevant paperwork for all enquiries for residents’ admissions.

To make appropriate arrangements for visitors to view the home and to conduct/delegate viewings. You will be responsible for showing the Home to potential residents and their families and as such you will be fully conversant with background of HMT, the Home and the Religious Order.

To actively manage the waiting list with a minimum of three- monthly reviews ensuring the list remains up to date.

Assist the Home Manager in ensuring the care home is marketed effectively and that appropriate activities are undertaken to increase the awareness of the home and its services.

Process the Residents Admission Register and ensure residents’ financial administration files are accurate and up-to-date.

To process the documentation for the recruitment and retention of staff in line with HMT procedures to include recruitment, DBS, UKBA, training records and database, NMDS, HMT and local policies, supervision database, Cool Care and I TRENT.

Complete and process monthly payroll information such as starters, leavers, sickness, absences, and support with the processing of monthly timesheets.

Update Cool Care and advise finance when residents are admitted, discharged, or change rooms etc.

Support Central Finance function with the completion of purchase orders, scanning and approval of invoices, and management of petty cash account.

Preparation of general administration forms and notices for the Home.

Qualifications

• Good verbal and written communication skills
• Good computer literacy and use of Microsoft Office Applications
• Ability to competently organise and carryout designated workload independently.
• Ability to deal sensitively with resident/patient health needs.
• GCSE (or equivalent) in English and Maths

At HMT, we offer a fulfilling and rewarding work environment that values your dedication and contributions. Enjoy a range of benefits, including:

- Cycle to work scheme

- Life assurance

- Occupational Health Support

- Health and Wellbeing Programme

- Employee Assistance Programme

- Paid Enhanced DBS

- In-house Mental Health First Aiders

- Eligible for Blue Light Card

- Free Parking

- Enhanced Maternity and Paternity Policy.

When you join HMT, you’re not just an employee; you’re a pivotal part of a community of people dedicated to providing the best standard of care.

Hiring organization

Employment Type

Full-time

Job Location