Lead Administrator

Elysium Healthcare Limited; Abertillery; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual leave

Career development

Wellbeing support

Blue Light Card

Pension contribution

Free meals

Onsite parking

Job summary

Elysium Healthcare is seeking a Lead Administrator for Aberbeeg Hospital in Abertillery, Wales. You will direct and control the administration service, including Reception, Secretarial, and Medical Records, coordinating staffing and ensuring efficient operations across units.

You will supervise staff Absence management, maintain personnel files, and support continuous professional development. The role offers extensive in-house training and a focus on delivering high-quality care within a

Qualifications

• Verbal and written communication skills required.
• NVQ III Business Administration certification preferred.
• Experience in reception/administration and supervisory roles advantageous.

Responsibilities

• Supervise the reception service, ensuring a high quality customer-focussed service to patients, staff and visitors.
• Supervise the secretarial service and provide confidential support to clinical and support departments.
• Monitor and review the quality of service delivery and take corrective action where necessary.
• Control the department's expenditure to stay within budget.
• Manage internal and external postal systems.

Skills

Verbal communication

Written communication

Supervisory skills

Reception & customer service

Education

NVQ III Business Administration

Tools

Microsoft Word

PowerPoint

Excel

Office equipment knowledge

Job description

Become a Lead Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Aberbeeg in Abertillery a s a Lead Administrator andbe valued and supported.

The aim of this role is to direct and control the operational service of the administration function, to ensure that it provides a cost-effective Reception, Secretarial, Medical Records and all other appropriate administration service to the units.

You will support and supervise the service's administration needs, including supervising the reception service, providing a secretarial service to designated managers and departments, supervising the Mental Health Act department and coordinating the functioning and staffing of all administration areas including secretarial, MHA, CPA, Resourcing, Human Resources, Finance, Ward Administration, Complaints and Visitor Liaison.

Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As a Lead Administrator you will be:

• Supervising the reception service, ensuring the provision of a high quality customer focussed Service to patients and their relatives, staff and external organisations.Ensuring Doors, Traka, Blicks, Key and CCTV Systems are working throughout the unit and comply at all times with Elysium Healthcare Policies.
• Supervising the secretarial service, ensuring the provision of a confidential, high quality Support service to both the clinical and support service departments.
• Monitoring and reviewing the quality of service delivery, taking corrective action where necessary.
• Controlling the department’s expenditure to ensure that it does not exceed annual budgetary provisions.
• Managing internal and external postal systems

To be successful in this role, you will have:

• Secretarial and/or HR Administration experience
• NVQ III Business Administration
• Verbal and written communication skills
• Word Processing skills (50 wpm) preferably Microsoft Word
• Experience of Powerpoint and Excel packages
• Supervisory skills
• Knowledge of a range of office equipment, including fax, photocopier and telephone systems

Where you will be working:

You will be working as part of a multidisciplinary team at Aberbeeg Hospital, a 12 bedded low secure service for men with a brand new modern medium secure ward for men opening in 2021. Aberbeeg Hospital focuses on empowering recovery and independence through the least restrictive practices and vocational activities, including working with the in-house Aberbeeg radio station and our residential animals. Aberbeeg is located within the boundaries of the county borough of Caerphilly, set in 11.5 acres of land with beautiful views of the Welsh countryside.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £ xxxx
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure