LCS System and Partnership Training Lead

Wigan Council; Wigan; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

Wigan Council is seeking an experienced IT systems trainer to design and deliver end-user training for children’s services on LCS/EHM, Single View and the Children’s Portal. You will create training materials, run sessions, and assess uptake while collaborating with colleagues across service areas to drive digital adoption.

The role emphasizes safeguarding knowledge, flexible working arrangements, and commitment to high-quality care in children’s services.

Qualifications

• Significant experience in development and delivery of IT systems training.
• Working knowledge of children’s family help, social care and safeguarding procedures.
• Flexible and positive approach to working across diverse settings.

Responsibilities

• Design and deliver end-user training on LCS/EHM, Single View, and Children’s Portal.
• Create, maintain training materials and coordinate training sessions.
• Collaborate with colleagues across services to improve digital workflows in children’s services.

Skills

IT systems training

Communication

Problem solving

Tools

Liquid Logic LCS

Early Help Module (EHM)

MRI Capita One

Job description

Priority Candidates will be considered in the first instance

Wigan Life Centre South

Salary: Grade 8, £37,563 - £42,123 per annum.

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

You will be responsible for the design and delivery of end user systems training to our children’s teams and partners in the use of LCS/EHM and Single view, Children’s Portal, and any new adopted modules/changes, including production and maintenance of materials and organisation of sessions.

You will work closely with colleagues across different service areas to enhance the provision of the children’s services and develop the systems which they use, to ensure they are embracing the use of digital technology to deliver best in class care.

About you:

We are seeking someone with significant experience in the development and training of IT systems (ideally Liquid Logic Children's) and a working knowledge of children’s family help, social care, and safeguarding procedures.

You will have a flexible and positive approach to working within a range of settings, adopting strong problem-solving skills to a broad range of IT challenges. You will have effective communication skills and an ability to train and support others.

You will be part of the Quality Assurance and Practice Development Unit and have the support of colleagues.

About us:

Join our Quality Assurance & Practice Development Unit at an exciting and transformative time in Wigan Children's Services, as we prepare for the implementation of the Families First Reforms. We are committed to ensuring that our workforce is fully equipped to deliver high-quality services to children and families.

In this role, you will support and promote the effective use of our case management systems, ensuring that staff can confidently and accurately record their work with children and families using Liquid logic Children's System (LCS), including the Early Help Module (EHM). You will also contribute to the maintenance and quality of pupil data within MRI Capita One.

We are proud to offer a flexible and hybrid working environment, supporting a positive work-life balance while enabling collaboration and professional development.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK www.gov.uk Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

We recognise that on occasion candidates may use AI tools. Please read our applying authentically section below before submitting your application.

For further information, please contact Amy Rawsthorne, QA Manager on [e-mail]

Interview dates:

Priority candidates Tuesday 03rd November 2026.

All other candidates Thursday 05th November 2026

This role is subject to an Enhanced DBS Plus Chlid Barred List Check

The employer is committed to safeguarding

To view the details relating to this position, please click the links below:

Supporting Documents

• Job Specification
• DBS Applicant Information
• Privacy Notice
• Safer Recruitment at Wigan Council