Laundry Assistant

Apex Hotels; Livingston; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

29 days holiday

Training from day one

Employee events

Gym & pools access

Employee Assistance Programme

Wagestream pay app

Referral bonus £200

Employee discounts

Job summary

Apex Hotels is seeking a Laundry Assistant to uphold brand standards and keep guest facilities immaculate.

You will manage your workload, handle linen orders daily, and operate laundry equipment with care, all while maintaining a positive, guest-focused attitude.

Qualifications

• Excellent attention to detail to maintain high cleanliness standards.
• Customer service attitude and polite interaction with guests.
• Ability to multi-task and manage workload effectively.
• Uses initiative and takes ownership of tasks.
• Self-aware and able to evaluate own work.

Responsibilities

• Load and unload laundry from vans and delivery orders.
• Operate laundry machinery (washers, irons, dryers) safely.
• Count and receive deliveries to the laundry.
• Ensure all linen and sundries meet daily orders and high standards.

Skills

Attention to detail

Customer service

Multi-tasking

Initiative

Self-awareness

Job description

Why join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Laundry Assistant. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive...

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Role Overview:

As a Laundry Assistant,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Laundry Assistant, you will be responsible for checking all items cleaned in the Laundry are clean and to a high standard ready for our customers.

Joining the dedicated laundry department, you will:

• Ensuring all client orders for linen and sundry items are met on a daily basis.
• Loading and unloading the laundry vans.
• Operating all laundry machinery, for example, the washers, iron and dryers.
• Counting and receiving deliveries.
• Complying with COSHH, Fire Regulations and Health and Safety Regulations.

About You:

As a Laundry Assistant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function for the businesses we supply linen to and ultimately the service provided to customer impacts on the customers we supply. You will be efficient at managing workload and priorities and you will always have a smile for our teams . We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Laundry Assistant. With this in mind, we are looking for a Laundry Assistant who:

• Can deliver excellent standards
• Uses initiative
• Is self-aware and able to evaluate their own work
• Has a customer service attitude
• Has the ability to multi-task and provides excellent attention to detail
• Can use machinary safely.

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

This role is not eligible for sponsorship under the Skilled Worker visa route.