Laboratory Team Leader

SevernTrentLife; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join a leading water utility company as a Laboratory Team Leader, responsible for managing a team of Quality Analysts. Ensure compliance with regulatory standards while promoting health, safety, and wellbeing. Enjoy a supportive work environment with numerous benefits.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave opportunity

10% monthly nursery discount

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Qualifications

• 3-5 years of business experience, including supervisory experience.
• Understanding of financial management of budgets.

Responsibilities

• Lead and manage a team of Quality Analysts.
• Ensure compliance with Quality Management System and ISO17025 standards.
• Oversee training and recruitment of Quality Analysts.

Skills

Financial Management

Team Management

Regulatory Compliance

Job description

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Our Water Quality & Environment team have an opportunity for you to join as our Laboratory Team Leader.
In the role, you will be responsible for leading and managing a team of expert Quality Analysts who calibrate regulatory monitoring devices and associated equipment, as required by Section 82 of the Environment Act 2021.
You will ensure all equipment is calibrated in compliance with the Quality Management System and ISO17025 / MCERTS accreditation standards. Effective resource management, including manpower, equipment, and consumables, will be crucial to achieving key regulatory requirements within a 12-month planning horizon and managing cost centre responsibilities.
Additionally, you will oversee the training, recruitment, and ongoing competence of Quality Analysts, ensuring compliance with accreditation standards and DWI regulations. You will be responsible for Health, Safety & Wellbeing compliance, promoting key risks to stakeholders and ensuring their resolution.

LET’S TELL YOU MORE

Some key accountabilities of the role are: -
• Manage internal and external compliance requirements; liaising with Human Resources, QMS, Health & Safety Executive, Environment Agency, UKAS, Royal Society of Chemistry, Royal Society of Biology and any other relevant organizations with which we work.
• Effective resource management to deliver requirements of the routine calibration plan whilst balancing against reactive workloads through freedom of thinking. Delivery of key targets by driving best practice within the team.
• Undertake effective staff recruitment and selection. Ensure new starters receive an effective induction into the company and deliver a comprehensive training programme in line with QMS and Health, Safety and Wellbeing requirements.
• Responsible for final sign off of training records of Laboratory Scientists and Senior Laboratory Scientists ensuring competency in line with QMS and regulatory requirements.
• Maintain and increase staff morale, motivation and engagement in line with HR policies, Inspiring Great Performance and 1-2-1s. Ensure each team member has a documented development plan identifying and nurturing talent. Responsible for succession planning within the team addressing performance and behavioural issues as required. Perform HR investigations and follow disciplinary processes.
• Validation of calibrations by checking and approving AQC, system suitability and environmental checks before authorisation and release of results to stakeholders and regulatory bodies.
• Ensure that data issues are resolved in a timely manner for operability model.
• . Understanding and developing technical operating procedures in the respect to the use of the equipment and instrumentation, detailed understanding of the associated calibration.
• Liaison directly with Instrument Manufacturers and Service suppliers to agree maintenance, repair and any external calibration schedule to ISO 17025/MCERTs guidelines. Supervision and consultations with technicians on site ensuring safety compliance and adherence to Managing Contractors Safety standard.

WHAT WE’RE LOOKING FOR

In order to be successful in this role, it is essential to have a minimum of 3-5 years of business experience, including working within an operational context, and some supervisory experience, having managed individuals or small teams.
A proven understanding of financial management of budgets is also required.
Additionally, it is desired to have experience in a regulatory laboratory or calibration environment within the Water Industry, similar Utility, or Environmental Industries, as well as knowledge of Waste Water Quality and Treatment processes.
A full UK driving license is needed for this position.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 10% monthly discount with Busy Bees Nurseries and one-week free childcare
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies including, a year off fully paid maternity and adoption leave)
• Two paid volunteering days per year