Laboratory Service Manager

Yorktowned; Cambridge; On-site; GBP 45,000 - 70,000; Full time

Job summary

An innovative firm is seeking a highly-skilled Laboratory Services Manager to lead a dynamic team in Cambridge. This full-time role involves overseeing the effective operation of multidisciplinary laboratories, ensuring compliance with health and safety standards, and driving operational excellence. You will manage a talented team, fostering their development while enhancing service delivery to pharmaceutical companies. Join a global leader in life sciences, where your contributions will directly impact cutting-edge research and development. If you're passionate about science and team leadership, this opportunity is perfect for you.

Benefits

Competitive Salary

Bonus

Pension Scheme

Private Medical Care

Dental Care

Extra Day Off for Birthday

Qualifications

• Proven experience managing teams in a laboratory environment.
• Strong understanding of health and safety standards.

Responsibilities

• Lead a team across multiple labs, ensuring performance and growth.
• Manage operational service delivery and improve outcomes.

Skills

Team Management

Communication Skills

Problem Solving

Data Analysis

Regulatory Compliance

Operational Service Delivery

Education

Degree in Science-related Discipline

Tools

Microsoft Excel

Job description

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The Opportunity

Avantor is looking for a highly-skilled and motivated Laboratory Services Manager to join our team in Cambridge, UK. In this role, you'll manage a team of Laboratory Managers and Technicians, ensuring the effective operation of multidisciplinary laboratories to enable cutting-edge science across various therapeutic areas.

This is a full-time permanent position based at a new facility at The Discovery Centre, Bio-Medical Campus, Cambridge. We offer a competitive salary, bonus, pension scheme, private medical and dental care, and an extra day off for your birthday.

Working hours

Monday to Friday, core hours

The Team

You will be part of a team of four Laboratory Services Managers, each responsible for different service areas. You will manage Laboratory Managers, Service Lead, and Technicians in tissue culture labs, mentoring 24 staff members, with 14 reporting directly to the Service Lead. You will support our Lab and Production Services department, serving pharmaceutical companies and labs worldwide in R&D within the Life Sciences industry.

What We're Looking For

• Degree in a science-related discipline or equivalent experience with laboratory environments, scientific processes, and regulatory compliance (e.g., GxP, SHE)
• Proven experience managing teams, including recruitment, performance management, and staff development, preferably in pharma but open to other industries like manufacturing
• Strong communication skills for building relationships with customers, stakeholders, and teams
• Excellent problem-solving and decision-making skills under pressure
• Experience managing operational service delivery, driving efficiency, and improving outcomes
• Proficiency in data analysis and reporting, especially with Microsoft Excel and IT systems
• Understanding of health and safety standards, including COSHH and risk assessments

How You'll Thrive And Create An Impact

• Lead and develop a team across multiple labs, ensuring performance and growth
• Ensure smooth service delivery, maintain customer relationships, and improve operations
• Oversee health and safety, conduct risk assessments, and ensure compliance
• Manage performance issues, conduct reviews, and produce KPI reports
• Support projects, identify process improvements, and drive innovation, cost savings, and sustainability

Disclaimer

The above describes the general responsibilities and is not exhaustive. Avantor is an equal opportunity employer.

Why Avantor?

Join our global team of over 14,000 passionate associates. Our work changes lives by advancing life-changing science, from new treatments to medical devices. We support your career growth within a diverse and inclusive culture. Dare to go further with Avantor.

Apply today!

EEO Statement

We are an equal opportunity employer and do not discriminate based on gender, race, disability, veteran status, or other protected characteristics. For accommodations, contact [e-mail].

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3rd Party Non-Solicitation Policy

Submission of candidates outside of our formal process may result in no fee. We work with preferred suppliers and do not accept unsolicited recruitment.