LAB Staffing Senior Specialist

The Boston Consulting Group GmbH; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated staffing professional to join their London office. This role involves collaborating with partners to optimize consultant deployment, managing billability, and ensuring effective communication across teams. The ideal candidate will possess strong analytical and problem-solving skills, along with a proven track record in staffing. You'll be part of a dynamic team that values collaboration and innovation, providing you with the opportunity to make a significant impact in a fast-paced environment. If you're ready to take on new challenges and drive success, this position is perfect for you.

Qualifications

• 3-5 years of relevant staffing experience.
• University degree and demonstrated high academic achievement.
• Excellent English skills (verbal and written communication).

Responsibilities

• Support staffing strategy for the London office.
• Monitor and manage billability of consultants.
• Communicate staffing needs with managers and consultants.

Skills

Staffing Experience

Communication Skills

Analytical Skills

Problem-Solving Skills

Organizational Skills

Interpersonal Skills

Education

University Degree

Tools

Excel

PowerPoint

Word

Trello

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Member of the staffing team are responsible and accountable for supporting the L-A-B (London, Amsterdam, Brussels) staffing team with implementation of the people deployment and staffing strategy, balancing both short term and long term priorities including managing and implementing shifting priorities when required by business needs.

Staffing duties to include (but are not limited to):

• Work with Partners & L-A-B staffing team to achieve optimum deployment of Consultants
• Monitor and manage billability of Consultants, highlight emerging peaks and troughs, take appropriate measures in collaboration Staffing Manager
• Meet regularly with Consultants to understand their staffing needs and advise them of current cases, also understanding their goals and preferences and expertise
• Communicate daily with relevant Staffing Manager to understand staffing pipeline and needs of business
• Prepare and run the weekly staffing pipeline meetings / calls
• Maintain accurate records of staffing assignments and pipeline
• Work closely with staffing counterparts across the system to ensure cases are staffed appropriately across all levels and offices
• Communicate the staffing process with MDPs and consultants to maintain up-to-date view of the project pipeline and the needs of the business.
• Support and promote cross office staffing when relevant
• Work with training team to understand schedule and availability of staff
• Provide general holiday cover to staffing team when required
• Produce reports and updates as required
• Attending CDC (Career Development Committee) meetings for Consultants
• Provide input to CDC meetings and action next steps as relevant for staffing
• Working with CDC and broader HR team to manage exceptional staffing where relevant (e.g. staff returning from LOA, personnel issues etc)
• Additional projects as required

What You'll Bring

• 3-5 years of relevant staffing experience
• University degree and demonstrated high academic achievement
• Excellent English skills (verbal and written communication)
• Numerate
• International work experience is a value-add

You're Good At:

Technical / functional expertise, customer and business focus:

• Understanding of the consulting business, and the nature of work we do with clients
• Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, Trello …)

Problem-solving, analytical skills and decision-making:

• A ‘can do’ attitude, creative problem-solving skills and tenacity to find solutions
• Forward-looking, pioneering and entrepreneurial thinking

Communication, interpersonal, teaming and leadership skills:

• Clarity, tact and professionalism in communication, with an ability to present your views clearly during large meetings
• Experience in managing senior key stakeholder relationships
• Readiness to work with teams across the different offices, with proven consensus building skills
• Able to prioritise effectively and work closely with colleagues to respond to the large number of requests the team receive
• Patience, maturity and sensitivity to listen to and deal with complex issues
• Self-motivated, works independently and takes initiative

Work management, organization and planning:

• Well organized, with strong ability to plan ahead
• Attention to detail, accurate and thorough

Values and ethics:

• Professional, impartial and independent attitude
• High degree of integrity
• Strong commitment to confidentiality

Who You'll Work With

The individual will be mainly but not exclusively responsible and accountable for staffing and billability of Consultants in the London office working closely with their counterparts and reporting into the LON A-C Staffing Manager.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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