LAB Career Development Manager

Boston Consulting Group; Greater London; Hybrid; GBP 110,000 - 160,000; Full time

Job summary

Boston Consulting Group in London, Amsterdam and Brussels seeks a LAB Career Development Manager to lead career development and performance reviews for Associates to Consultants. You will head the LAB CD team, drive cross-office initiatives, and ensure consistent, efficient processes aligned with business priorities.

You will bring 5+ years in a professional services environment, exceptional English skills, and strong capabilities in Excel, Word and PowerPoint.

Qualifications

• Strong organisational and prioritisation abilities.
• Excellent English written and verbal communication.
• Experience in leadership and development of teams in professional services.

Responsibilities

• Establish clear, transparent career development processes for A-Cs.
• Oversee A-C Career Development Committees (CDCs) with fairness and consistency.
• Monitor LAB-wide A-C CD data; identify trends and risks.
• Promote automation and standardisation of CD data.
• Line manage the A-C branch of the CD Expertise Team; coach the team.
• Support embedding best practices; lead change and project management.
• Collaborate with Career Development Advisors and People Team on changes.
• Identify and implement CD process improvements and scalable workflows.

Skills

Organisational skills

Critical thinking

Communication

Interpersonal skills

People management

Tools

Excel

Word

PowerPoint

Job description

Locations: London | Amsterdam | Brussels

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The LAB Career Development Manager is responsible for leading the delivery and continuous improvement of career development (CD) and performance review processes for Associates to Consultants (A-Cs) within the London, Amsterdam and Brussels (LAB) system. This role manages the A-C branch of the CD Expertise Team, building team capability and ensuring a consistent, efficient and transparent approach to career development for A-Cs. Reporting to the LAB Career Development Senior Manager, this role leads LAB-wide projects, driving process improvements, strengthening ways of working, and playing a key role in broader cross-team initiatives.

• Establish clear, consistent and transparent career development processes for A-Cs.
• Oversee A-C Career Development Committees (CDCs), challenging key stakeholders as appropriate, promoting fairness and consistency, and considering people and business priorities in decision making.
• Monitor LAB-wide A-C cohorts CD data, identifying trends, risks and proposing actions to the LAB Career Development Senior Manager and CD Chairs.
• Promote the automation and standardisation of CD data to create one consistent source of truth.
• Line manage the A-C branch of the CD Expertise Team, acting as an escalation point on A-C CD topics. Own the team’s performance management, setting clear expectations and supporting progress through regular coaching, feedback and development conversations.
• Support the LAB Career Development Senior Manager with embedding best practices, leading on change management, project management and implementation, and working with Career Development Advisors (CDAs) and the wider People Team to ensure alignment on key changes.
• Identify and implement A-C CD process improvements and stronger ways of working, ensuring processes are scalable and responsive to evolving business and commercial priorities, including through automation and AI optimisation.
• Provide cover for the team when required and manage ad hoc projects and processes (e.g. bonus, C2 affiliation, secondments).

You’re good at

• Strong organisational skills, with the ability to independently manage competing priorities at pace.
• Sound judgement and independent critical thinking, able to constructively challenge perspectives and manage expectations to reach effective outcomes.
• Excellent communication and influencing skills, adapting messaging and building trust across a diverse group of A-Cs and senior stakeholders.
• Strong interpersonal skills, maintaining discretion and professionalism with sensitive information.
• Strong teaming and people management skills, with the ability to set clear expectations, manage performance, and support the team.

What You'll Bring

• 5+ years of relevant professional experience including ideally in an international professional services firm.
• Highly proficient in Excel, Word and PowerPoint, and experienced numerate.
• Excellent English skills (verbal and written communication).

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

Additional info

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. for more information on E-Verify.