KYC Quality Controller/SME

TN United Kingdom; Wrexham; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a KYC Quality Controller to enhance their Client Lifecycle Management team. This role involves ensuring high-quality KYC file sign-offs while adhering to regulatory standards across various jurisdictions. Ideal candidates will possess extensive AML/KYC experience and a strong grasp of compliance processes. Join a dynamic team that values entrepreneurial spirit and flexibility, as you contribute to projects for leading financial institutions. This position offers a unique opportunity to shape KYC practices and promote a strong team culture in a thriving business environment.

Qualifications

• Extensive experience in AML/KYC roles with proven QC/QA experience.
• Strong knowledge of KYC/AML regulations across various jurisdictions.

Responsibilities

• Perform sign-off/QC for KYC files ensuring compliance with client expectations.
• Assist in training and provide guidance to KYC Analysts.

Skills

AML/KYC experience

QC/QA experience

Knowledge of UK/EU/US regulations

Attention to detail

Excellent communication skills

Ability to multitask

Job description

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We are looking for a KYC Quality Controller / SME to join our Client Lifecycle Management (CLM) team to support our client in a large scale KYC (Know Your Client) project. You will be part of our KYC Managed Service Team, located in our offices in Wrexham (UK), responsible for signing off KYC files (completed by KYC analysts) to meet client-specific SLAs and operational efficiency. This role requires an individual to be a KYC SME across various jurisdictions and entity types, with experience delivering high-quality work within deadlines, and applying a consistent approach to KYC processes while adhering to regulatory requirements and client procedures.

This is a great opportunity to join our fast-growing business within the CLM department, working with some of the world’s leading financial institutions. The ideal candidate will demonstrate an entrepreneurial spirit with a pragmatic and flexible approach as we develop this business area.

To learn more about our CLM department, click here: Client Lifecycle Management (deltacapita.com)

Key Responsibilities:

1. Perform sign-off/QC for KYC files, ensuring KYC records, screening, client outreach, and other requirements meet client expectations and SLAs.
2. Maintain high standards for the quality of KYC files and outputs.
3. Assist in delivering training and configuring guidance materials as needed.
4. Act as the first point of contact for escalations and issues from KYC Analysts, providing solutions and guidance.
5. Serve as an SME for the project team.
6. Engage proactively with stakeholders to deliver project work within SLAs.
7. Manage capacity, prioritizing workload according to client needs and SLAs.
8. Help define procedures, processes, standards, and best practices for efficiency and continuous improvement.
9. Identify trends for ongoing quality and cycle time improvements.
10. Promote and develop a strong team culture, embedding Delta Capita values.

Requirements:

• Extensive experience in AML/KYC roles.
• Proven QC/QA experience delivering high-quality work.
• Strong knowledge of UK/EU/US KYC/AML regulations.
• KYC SME level knowledge across low to high risk jurisdictions and various entity types.
• Experience with PEPs, Sanctions, and Negative Media screening, both initial and ongoing.
• Ability to multitask and prioritize.
• Strong attention to detail.
• Knowledge of best practices in KYC processes.
• Understanding of controls, compliance, investigation functions in banking.
• Excellent communication skills, both verbal and written.
• Previous file sign-off experience.
• Experience in investment and corporate banking or service provider environments.

Desirable:

• Experience in investment/corporate banking or service environments.
• Experience with MI and reporting, with a good grasp of technology in KYC.

How We Work:

Delta Capita is an equal opportunity employer. We encourage applications from qualified candidates regardless of age, race, gender, disability, or other protected statuses. We provide reasonable accommodations for individuals with disabilities during the application and employment process.

This is a fixed-term contract or permanent full-time position based in Wrexham. Please submit your application in English promptly; selected candidates will be contacted within four weeks. A valid UK work permit is required.

Hybrid Working Expectations:

Our policy aligns with client requirements, typically requiring a minimum of 3 days in the office and 2 days remote per week, with some clients requiring more. Candidates must be flexible to meet these demands.

Who We Are:

Delta Capita Group, part of Prytek Group, is a global provider of managed services, consulting, and solutions, combining financial services experience with technological innovation. Our mission is to reinvent the financial services value chain through technology-based mutualized services.

Our Offerings:

• Managed Services
• Consulting
• Technology

To learn more about Delta Capita and our culture, click here: Working at DC - Delta Capita.