KYC Advisor

IRIS Software Group; Manchester; On-site; GBP 28,000 - 38,000; Full time

Job summary

IRIS Software Group in the UK is seeking a motivated KYC Advisor to join our operations team. You will help verify customer information, conduct due diligence and support compliance with regulations and company policies. Full training and ongoing guidance will be provided.

You will review customer data, perform checks for sanctions and PEPs, keep thorough records and contribute to improving KYC processes. This role offers a path to develop in financial services within a growing software business.

Qualifications

• Experience in CDD, EDD, KYC or FC.
• Administrative, data entry, or customer service experience is desirable.

Responsibilities

• Reviewing customer information and verifying documentation to ensure compliance with regulations.
• Carrying out customer checks in line with company policies, including screening for risks like sanctions and politically exposed persons (PEPs).
• Escalating any suspicious activity or concerns to the AML & Financial Crime team.
• Keeping accurate records of customer information and compliance checks.
• Supporting the development and improvement of KYC processes within the team.
• Staying up to date with industry regulations and applying best practices.
• Working with different teams across the business to ensure a smooth customer experience.
• Assisting with compliance-related data entry and reporting.

Job description

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

The Role:

We are looking for a motivated and detail-focused KYC (Know Your Customer) Advisor to join our operations team. This role is ideal for someone who is looking to enhance and grow their career in financial compliance and gain hands-on experience in customer due diligence.

As a KYC Advisor, you will help verify customer information, ensuring compliance with regulations and company policies. You’ll play an important role in preventing financial crime and maintaining high standards of integrity across the business. Full training and support will be provided.

Main Responsibilities:

• Reviewing customer information and verifying documentation to ensure compliance with regulations.

• Carrying out customer checks in line with company policies, including screening for risks like sanctions and politically exposed persons (PEPs).

• Escalating any suspicious activity or concerns to the AML & Financial Crime team.

• Keeping accurate records of customer information and compliance checks.

• Supporting the development and improvement of KYC processes within the team.

• Staying up to date with industry regulations and applying best practices.

• Working with different teams across the business to ensure a smooth customer experience.

• Assisting with compliance-related data entry and reporting.

Experience:

• Any CDD, EDD, KYC or FC experience.

• Any administrative, data entry, or customer service experience is desirable.

Skills / Competencies:

• Strong attention to detail – you enjoy working carefully and accurately.

• Good problem-solving skills – you can identify issues and find solutions.

• Clear communication – both written and verbal.

• Team player – you work well with others and enjoy collaborating.

• Organised and reliable – you can manage your time effectively.

• Eager to learn and grow – you're looking to build a career in compliance and financial services.

Why You’ll Love Working Here

• Impact: Your work will influence millions globally.

• Growth: Continuous learning and career development opportunities.

• Belonging: A culture that celebrates diversity and empowers every individual.
  

What to expect from our hiring process

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

1. Application review — we assess your experience and potential

2. Initial call — a short conversation to learn about you and share more about the role

3. Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review

4. Final interview — meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.