Knowledge & Information Manager

ZipRecruiter; Gloucester; On-site; GBP 33,000 - 37,000; Full time

Job summary

A prestigious agency seeks a Knowledge & Information Manager in Cheltenham, playing a crucial role in supporting the intelligence community. The role involves overseeing information sharing, ensuring compliance with legal responsibilities, and enhancing access to secure information. With flexible working options and a commitment to diversity, this position offers the chance to contribute significantly to national security and personal career growth.

Benefits

25 days’ annual leave, rising to 30 after 5 years

Interest-free season ticket loan

Paid parental and adoption leave

Access to on-site facilities

Qualifications

• Degree or postgraduate qualification in a relevant subject.
• Experience in a similar role is advantageous.
• Motivated, organised, and adaptable.

Responsibilities

• Oversee secure sharing of information and manage corporate records.
• Engage with those seeking secure information and ensure accessibility.
• Support colleagues with systems to meet operational demands.

Skills

Collaboration

Customer Service

Problem-solving

Education

Degree in Information Management, Records and Archives or Librarianship

Job description

Job Description

Knowledge & Information Manager

Cheltenham

£36,408 (made up of £33,750 basic salary and £2,658 concessionary payment)

Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however some home working may be possible one day per week.

GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partnersMI5 andMI6,weprotect the UKfrom terrorism, cyber-attacks and espionage.At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork.

As a Knowledge and Information Manager, you’ll support our intelligence community and contribute to the success of operations. Working within our Knowledge and Information team, you’ll oversee the provision and secure sharing of information, assist colleagues across our organisation, and help to future-proof our services to meet ever-changing demands.

You might have a degree and/or a post-graduate qualification in a subject such as Information Management, Records and Archives or Librarianship, or you might already be working in one of these fields. You’ll have a genuine interest and aptitude for the knowledge and information profession, as well as collaboration and customer service skills.

This is a varied role. Whether you’re ensuring information is shared in line with legal responsibilities, managing our intranet and corporate records estate, or supporting colleagues on our systems – you’ll engage with those seeking secure information, and make sure it’s accessible, usable, and secure. Plus, with your problem-solving skills, you’ll identify new ways for us to meet the needs of our intelligence community. From fast-paced information technologies to innovative ways of working, you’ll work on a diverse range of projects designed to keep us up-to-speed with an ever-evolving mission.

To apply, you’ll need a degree and/or a post-graduate qualification in a relevant subject or experience in a similar role. Motivated, organised and adaptable, you’ll be someone who enjoys finding solutions and supporting others to get what they need. And we’ll support you too, with a range of great benefits and opportunities for career growth.

You’ll receive a full induction and training on our systems, as well as encouragement to gain professional accreditation from bodies such as AIIM, IRMS and CILIP. We offer flexible working and already facilitate different working patterns within the team. Plus, you’ll receive other benefits including 25 days’ annual leave (rising to 30 after 5 years), an interest-free season ticket loan, paid parental and adoption leave, and access to our on-site facilities.

Ours is an open, inclusive workplace where you’ll find a range of sport,interestand social clubs as well as a number of growing affinity groups including minority and equality networks, wellbeing, mental health, neurodiversity and groups, + support groups and faith/no faith communities. You can find out more about life at GCHQ on our website.

At GCHQ and are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes in every sense of the word: those with different backgrounds, ages, ethnicities, identities, orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an minority background, people with disabilities and those from low socio-economic backgrounds.

Find out more about our culture, working environment and on our website:https://www.gchq-careers.co.uk/life-at-gchq.html

To find out more and apply, please visit our website.

To be eligible to apply, you must be a British . If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the of 17 years, if successful you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website: https://www.gchq-careers.co.uk/how-to-apply.html