Klaviyo Email Marketing Manager - Hybrid, E-commerce Growth

Confidential; Greater London; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Company pension

25 days annual leave plus bank hols

Casual dress and company events

Quarterly team trips

Job summary

Confidential, a digital marketing agency, seeks an Email Account Manager to lead client accounts from strategy to delivery, using Klaviyo to drive measurable results.

You will manage campaigns, automation flows, segmentation, and growth planning, while reporting on email revenue and progress. The role includes coordinating with designers and copywriters to ensure timely, on-brand content and performance improvement.

Qualifications

• 3 years' experience in email marketing.
• Strong practical experience with Klaviyo.
• Proven track record of delivering revenue growth for DTC brands and ability to explain strategies and results.
• Good understanding of creative email and copy, including briefing designers and reviewing work for quality and brand consistency.

Responsibilities

• Managing client relationships, onboarding new accounts, conducting performance reviews, planning promotions and identifying retention risks.
• Developing campaign calendars, automated flow strategies, audience segmentation, list growth plans and A/B testing schedules.
• Managing Klaviyo campaigns and flows, including quality checks, scheduling, optimisation, dynamic content, deliverability and auditing underperforming automations.
• Briefing designers and copywriters, reviewing creative work, coordinating production through Monday and working with design and build teams to meet deadlines.
• Reporting on email revenue, store revenue contribution, campaign and flow performance, and list growth using Hiro Analytics, translating results into recommendations and monitoring account progress.

Skills

Email marketing

Tools

Klaviyo

Hiro Analytics

Job description

Confidential, a digital marketing agency, seeks an Email Account Manager to lead client accounts from strategy to delivery, using Klaviyo to drive measurable results.

You will manage campaigns, automation flows, segmentation, and growth planning, while reporting on email revenue and progress. The role includes coordinating with designers and copywriters to ensure timely, on-brand content and performance improvement.