Kitchen Team Member

Hollywood Bowl Group Plc; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading entertainment company as a Kitchen Team Member, where you'll prepare and serve food in a fun environment. Enjoy great benefits like flexible shifts, training opportunities, and discounts while ensuring excellent customer service and maintaining hygiene standards.

Benefits

Access to apprenticeship programmes

In-house management training

Optional pension plan

Additional holiday days

Free game vouchers monthly

30% discount on food and drink

50% off food when working

Team Member Support Programme

Long service awards

Enhanced parental leave benefits

Qualifications

• Passion for food and excellent customer service.
• Ability to work in a fast-paced environment.
• Basic literacy and numeracy skills.

Responsibilities

• Prepare, cook, and deliver food options while maintaining cleanliness.
• Provide engaging customer service with high energy.
• Participate in ongoing training and career development.

Skills

Customer service

Communication

Team player

Flexibility

High energy

Job description

About The Role

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Do you have a passion for food and providing excellent customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Kitchen Team Member. In return, you'll receive:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and career development opportunities
• Free game vouchers monthly
• 30% discount on food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme including counselling, life coaching, CBT, and Mental Health First Aiders
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Kitchen Team Member, you'll prepare, cook, and deliver our food options, maintaining high standards of cleanliness and hygiene. You'll work in the kitchen, providing professional and engaging customer service, with high energy and enthusiasm to ensure an enjoyable experience for our customers.

We provide thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training programs.

Opening Hours And Shift Patterns

Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays, requiring availability during these periods.

Typical shifts include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

Shift times vary by centre and will be confirmed at interview.

To Be a Successful Kitchen Team Member, You Will Need:

• A passion for food
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is dedicated to bringing families and friends together for affordable fun and healthy competition. Since listing on the stock market in 2016, we've expanded to 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity, inclusion, and creating a workplace that values all employees' contributions.