Kitchen Team Member

Hollywood Bowl; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Hollywood Bowl Group as a Kitchen Team Member in a fun and fast-paced environment. You'll prepare delicious food, ensure cleanliness, and provide excellent customer service. Enjoy great benefits like training programs, discounts, and a supportive team atmosphere.

Benefits

Access to apprenticeship and management training

30% discount on food and drinks

Free game vouchers every month

Enhanced maternity and paternity leave benefits

Optional pension plan

Long service awards

Qualifications

• Passion for food.
• Excellent customer service and communication skills.
• High energy and ability to work in a fast-paced environment.

Responsibilities

• Prepare, cook, and deliver food options.
• Maintain high standards of cleanliness and hygiene.
• Provide engaging customer service.

Skills

Customer service

Communication

Team attitude

Flexibility

Basic literacy

Basic numeracy

Job description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Do you have a passion for food and providing excellent customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Kitchen Team Member. In return, you'll receive:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship and in-house management training programmes
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and career development opportunities, including fast-tracking
• Free game vouchers every month
• 30% discount on food and drinks for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Option to join our healthcare cash plan

The What...

As a Kitchen Team Member, you'll prepare, cook, and deliver our delicious food options for all ages, maintaining high standards of cleanliness and hygiene. You will work in the kitchen environment.

Your professional and engaging customer service, combined with high energy and enthusiasm, will ensure our customers have an enjoyable, value-for-money experience.

We provide thorough induction and ongoing training, with opportunities for career advancement, including apprenticeships and management training programs.

Opening Hours and Shift Patterns:

Our centres are generally open from 9am to midnight, seven days a week.

Our busiest times are evenings, weekends, and school holidays, when we seek availability from applicants.

Typical shift patterns include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

*Shift times may vary by centre; specific hours will be confirmed at interview.

To succeed as a Kitchen Team Member, you should have:

• A passion for food
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive team attitude
• Flexibility with hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is dedicated to bringing families and friends together for affordable fun and healthy competition.

Since listing on the stock market in 2016, we have grown to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud market leaders in experiential family entertainment, continuously expanding with new sites annually.

We value diversity and inclusion, striving to create a workplace that promotes equal opportunities. We believe that a diverse team makes us more relevant, competitive, and resilient.