Kitchen Shift Leader: Lead Service & Quality

Dallas Holdings - Pret A Manger; Henley-on-Thames; On-site; GBP 21,000 - 27,000; Full time

Job summary

Pret A Manger is seeking a Shift Leader in the Kitchen to coach and develop the team, ensuring high standards of service and food safety. You will lead by example, assign duties, and support training pathways to help the team reach their potential.

The role emphasises hands-on leadership, adherence to the six key points of service, and collaboration across kitchen and front-of-house to deliver Pret standards.

Qualifications

• Experience leading a fast-paced service team.
• Ability to drive training pathways and ensure timely training.
• Hands-on leader who can delegate by workload and skills.

Responsibilities

• Lead the Speed of Service principles and ensure 6 Key Points of Service are followed.
• Follow MBWA principles and empower the team to deliver Pret’s Joy of Pret activities.
• Ensure food and drink are prepared to Pret standards and labeled correctly.
• Maintain food safety standards, conduct safety checks, and keep the shop clean and safe.
• Support shop profitability through effective forecasting, rota planning, and stock control.
• Foster clear communication between kitchen and front-of-house to meet business needs.

Skills

Team leadership

Coaching

Training coordination

Job description

Pret A Manger is seeking a Shift Leader in the Kitchen to coach and develop the team, ensuring high standards of service and food safety. You will lead by example, assign duties, and support training pathways to help the team reach their potential.

The role emphasises hands-on leadership, adherence to the six key points of service, and collaboration across kitchen and front-of-house to deliver Pret standards.