Kitchen Porter

AccorHotel; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Accor is seeking a Kitchen Porter to support the kitchen brigade by keeping all kitchen areas clean and compliant with Health and Hygiene regulations. You will handle equipment, assist with waste disposal, and maintain sanitation across outlets.

Role requires teamwork, attention to detail and physical stamina to work in a fast-paced hotel environment. You will contribute to cost control through efficient cleaning and stock handling, under supervision.

Qualifications

• Kitchen porters must manage tasks on a schedule and prioritise work.
• Strong teamwork and clear communication within a fast-paced kitchen.
• Understand food safety and sanitising procedures to prevent contamination.
• Detail-oriented for cleaning, storage and organisation of spaces.
• Ability to stand for long periods and lift items when required.

Responsibilities

• Keep all kitchens clean and tidy according to Health & Hygiene rules.
• Count, sort and prepare operating equipment as needed.
• Handle chemicals and equipment safely per manufacturer instructions.
• Clean and store crockery, cutlery and glassware hygienically.
• Follow rosters and methods for deep cleaning floors, walls and equipment.
• Conserve energy and resources to aid cost control.
• Dispose of garbage correctly from kitchen areas each shift.
• Receive deliveries and organise food items per storage guidelines.
• Assist with duties as directed by Supervisor or Hotel Management.

Skills

Time management

Teamwork

Communication

Food safety

Attention to detail

Physical stamina

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Job Description

Position overview

To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times. Ensure that all F&B outlets are provided with clean and sanitised operating equipment. To utilise food-handling techniques which are in line with current Health and Hygiene regulations.

Main responsibilities

Duties

• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• To count, sort and prepare operating equipment as required.
• Ensure correct handling of chemicals and equipment as per manufacturer’s instructions.
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically cleaned and safely stored.
• Follow the regular cleaning rosters and standard methods for deep cleaning of floors, walls, coolers, oven’s & operating equipment.
• To contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances
• Ensure garbage is collected and disposed of correctly from all kitchen areas each shift.
• Utilise safe and hygienic methods for the removal of dry and wet waste.
• Any other reasonable request as required by your Supervisor or Hotel Management.
• Helps receive deliveries and tidies food items according to storage guidelines.
• Cleans and tidies the workplace and employee’s dining room following the supervisor's instructions.

Health & Safety

• Actively participate in safe work practices and procedures in the workplace, use equipment safely.
• Fully understand departmental fire, evacuation and emergency procedures.
• Report/ record all accidents/incidents on the appropriate workplace register and support injured employee rehabilitation.
• Report any health or safety hazards to your Supervisor.
• Wear protective clothing and equipment provided, including industry approved footwear and head covering.
• Actively participate in Accor hotel environmental initiatives.
• Report all broken or damaged equipment to a Supervisor.

Customer Service

• Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
• Actively promote, hotel facilities and services.
• Implement the Accor customer service vision to ‘offer the best service to our customers’.

General Duties

• Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
• Suggest any improvements that could be made to existing services or procedures.
• Attend training programmes and meetings as directed to constantly improve skills and knowledge.
• Follow the expectations and guidelines in the Accor Employee Handbooks/Hotel Fact-sheets.
• Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.

Qualifications

You must:

• Time management:Kitchen porters must follow a schedule and easily transition between tasks. You should understand how long tasks will take andprioritize your work .
• Teamwork:Kitchens are fast-paced environments where you will work with many people, soteamwork skills are essential. You need to be able to take direction and understand the workflow.
• Communication: You should be able to effectively communicate with other members in your team.You mayneed to report and describe any problems you face.
• Food safety and sanitizing procedures:Kitchen porters help to keep food from cross-contaminating and ensure that surfaces are clean.
• Attention to detail:As a kitchen porter, you're responsible for organising, cleaning and storage. This means it's essential topay close attention to your environment.
• Physical stamina:Porters may stand and perform repetitive movements for long periods. They may also lift heavy objects.