Kitchen Manager

ISS; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

ISS in London is seeking a Kitchen Manager to lead a catering operation, ensuring excellent food quality and customer service. You will manage day-to-day kitchen activities, lead a team, and work with the client on menus while controlling labour and food costs.

Strong health and safety focus and familiarity with kitchen software will support smooth operations. Applicants should have a passion for food, be able to develop the team, and maintain relationships with clients and colleagues in a

Qualifications

• Experience managing a kitchen and catering operations.
• Leadership with ability to motivate teams.
• Strong food safety and health & safety knowledge.
• Experience managing budgets and resources.

Responsibilities

• Take overall responsibility for day-to-day management of kitchen operations.
• Manage and motivate your team to deliver high customer-focused service.
• Consult with your client on menus and provide feedback.
• Ensure team maintains food quality, presentation and safety.
• Maintain financial control of labour, food and materials.
• Ensure accurate production quantities, portion control and minimise waste.
• Maintain all safety standards.
• Oversee stock control, ordering and kitchen organisation.

Skills

Leadership

Team motivation

Customer service

Food safety

P&L management

Tools

Cypad

Job description

As a Kitchen Manager with ISS UK, you will work closely with your team to deliver an exceptional catering service, with your primary focus on providing great food and an excellent customer experience.

You will take overall responsibility for the kitchen and catering operation, setting and maintaining high standards while managing performance in line with agreed budgets and targets.

A key part of your role will be providing positive leadership, motivating your team and building strong, lasting relationships with your client, students and colleagues.

The Role

• Take overall responsibility for the day-to-day management of kitchen operations.
• Manage and motivate your team to deliver a consistently high standard of customer-focused service.
• Consult with your client on menus and provide customer feedback to the Company.
• Ensure your team understands the importance of excellent customer service, food quality and presentation.
• Maintain financial control of labour, food and materials, ensuring costs remain within agreed targets.
• Ensure food production quantities are accurate, portion control is maintained and waste is minimised.
• Ensure all food safety, hygiene and Health and Safety standards are consistently maintained.
• Oversee stock control, ordering and kitchen organisation to ensure the smooth running of the operation.

• We're looking for someone with a genuine passion for food and a desire to grow within a supportive, development-focused environment., Previous experience as a Catering Manager or the potential to develop into the role from a Catering Assistant through additional training and development.
• Understanding of school catering, with excellent food preparation and cooking skills.
• A good understanding of Health and Safety requirements and accident prevention.
• Ability to understand and manage profit and loss.
• Good understanding of kitchen software, such as Cypad, or a willingness to learn.
• A positive and proactive attitude.
• Ability to build strong, lasting relationships with clients, customers and colleagues.
• Level 2 Food Safety Certificate or equivalent.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.