Catering Assistant

ISS Facility Services; Horsham; On-site; GBP 12,000 - 15,000; Full time

Job summary

ISS Facility Services is seeking a Catering Assistant to support lunchtime meal preparation and service in a school kitchen. You will help set up dining areas, assist with basic prep and cooking, serve meals, clean and maintain equipment, and ensure a positive dining experience for pupils and staff.

You will follow food safety procedures and contribute to smooth day-to-day operations. The role emphasizes teamwork, excellent customer care, hygiene, safety compliance, and timely meal service, with

Qualifications

• Experience in catering is preferred.
• Good understanding of the principles of food hygiene.
• Able to follow instructions and use initiative.
• Customer-focused with a positive attitude.
• Team player with a proactive approach.

Responsibilities

• Work as part of a motivated and passionate team.
• Deliver the highest standard of customer care.
• Work to a high standard of general hygiene, maintaining the cleanliness of the site.
• Uphold Health & Safety values, keeping a secure and safe environment.
• Keep to deadlines, with prompt service of meals in line with our standards of accuracy.
• Represent our catering and operations teams with client satisfaction in mind.
• Demonstrate an enthusiastic and positive approach to work.
• Able to follow instructions and use initiative to benefit customers.
• Customer-focused, ensuring every customer has an excellent experience.
• Be a determined team player who works well with others.

Skills

Customer service

Food hygiene

Following instructions

Job description

As a Catering Assistant, you will play an important part in our school kitchen team, supporting the preparation and service of lunchtime meals. Working in a Primary or Secondary school, your duties will be varied and may include setting up the dining area, assisting with basic food preparation and cooking, serving meals, cleaning and washing up, and maintaining kitchen equipment and service items to a high standard. You will take pride in delivering a positive dining experience for pupils and colleagues by providing excellent customer service, following food safety procedures, and supporting the efficient day-to-day running of the kitchen.

The Role

• Work as part of a motivated and passionate team
• Deliver the highest standard of customer care
• Work to a high standard of general hygiene, maintaining the cleanliness of the site
• Uphold our Health & Safety values, always keeping a secure and safe environment
• Keep to deadlines, with prompt service of meals in line with our standards of accuracy
• Represent our catering & operations teams always thinking of Client satisfaction
  Enthusiastic and positive approach to work
• Catering experience is preferred, but a positive, can-do attitude is essential
• Good understanding of the principles of food hygiene
• Able to follow instructions, while also using initiative to make appropriate decisions in the best interests of the customer
• Customer-focused, ensuring every customer has an excellent experience
• A determined team player who works well with others
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.