Kitchen & Bedroom Surveyor

Wren Kitchens; Greater London; On-site; GBP 27,000 - 36,000; Full time

Job summary

Wren Kitchens is seeking a Kitchen & Bedroom Surveyor to join their team. This role involves conducting expert surveys, ensuring customer satisfaction, and supporting the showroom team. With a competitive salary and excellent career progression opportunities, this position is ideal for detail-oriented individuals passionate about customer service.

Benefits

Staff discount on kitchen purchases after 1 year

Free annual eye tests and contribution to glasses

Excellent training scheme

25 holiday days plus bank holidays

Business vehicle and fuel card provided

Qualifications

• Full UK manual driving licence required.
• Excellent attention to detail and communication skills needed.
• Previous experience conducting home measures/surveys preferred.

Responsibilities

• Conduct expert surveys of customer’s kitchens.
• Maintain exceptional customer journey through outstanding service.
• Support showroom team and ensure high-quality plans.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

Computer skills

Tools

CAD software

Job description

Join to apply for the Kitchen & Bedroom Surveyor role at Wren Kitchens.

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About The Role

The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.

Main Responsibilities:

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
• Record all information electronically in line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
• Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
• Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

In addition to other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.

What Wren offers:

• Staff discount on purchasing a kitchen after 1 year's continuous employment
• Free annual eye tests and a contribution to new glasses
• Great personal development and internal promotion prospects - fantastic career progression
• Excellent training scheme
• High-quality IT equipment/software, including in-house CAD system
• Business vehicle, fuel card, equipment, and uniform provided
• 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent written and verbal communication skills
• Process-driven and analytical, working efficiently
• Ability to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills, confident with new software

Desired Skills and Knowledge:

• Previous experience conducting home measures/surveys
• Experience with CAD or planner software
• Knowledge of kitchen installation and legislation
• Knowledge of plan checking or error checking
• Previous experience in the kitchen industry

Applicants will be subject to a basic criminal record check from the Disclosure & Barring Service, which does not necessarily disqualify candidates. Each case is assessed individually.

About The Company

Wren Kitchens is passionate about kitchens and our people. We have achieved milestones such as opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work. We are looking for individuals to join our growing team and continue our success story.