Kitchen & Bedroom Surveyor

Wren Kitchens Limited; Gloucester; Presencial; GBP 29.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Free eye tests

Career progression

Comprehensive training

IT equipment

Company vehicle

Fuel card

Uniform

25 days holiday

Descripción de la vacante

Wren Kitchens Limited in Gloucester is seeking a Survey Assistant to carry out accurate home surveys for kitchens and bedrooms, recording measurements and technical details, and delivering a seamless installation experience.

You will generate surveys electronically, uphold GDPR, and provide exceptional customer service. The role includes a 40-hour rota with evenings and some weekends, a base salary of £29,000 plus a quarterly bonus up to £2,000.

Formación

• Full UK manual driving licence.
• Excellent attention to detail with a strong focus on accuracy and quality.
• Highly organised, with the ability to manage workloads and priorities in a fast-paced environment.
• Strong communication skills, with the confidence to build great relationships with customers and colleagues.
• Driven, analytical, and a proactive problem-solver with a positive, can-do attitude
• Passionate about delivering an outstanding customer experience
• Strong IT skills with the confidence to quickly learn and use new software and technology.

Responsabilidades

• Carry out accurate home surveys for kitchens and bedrooms, capturing all required measurements and technical details.
• Record survey information electronically in line with GDPR requirements.
• Deliver an exceptional customer experience through expert advice, clear communication, and high-quality surveys
• Play a key role in reducing errors, improving efficiency, and ensuring customers receive a seamless installation experience.

Conocimientos

Driving licence

Attention to detail

Organisation

Communication skills

Problem-solving

Customer focus

IT skills

Herramientas

CAD

Planner software

Descripción del empleo

About The Role

The role offers a 40-hour weekly rota (including evenings and some weekends) with a basic salary of £29,000. There is also the opportunity to earn an additional quarterly bonus of up to £2,000 — giving you the potential to achieve earnings of up to £37,000 per year.

What Wren offer:

• Staff discount on Wren kitchens and bedrooms after just 1 year of continuous service
• Free annual eye tests plus a contribution towards new glasses
• Excellent opportunities for personal development, internal promotion and career progression
• Comprehensive training designed to build your confidence, develop your skills, and support your long-term success.
• Access to high-quality IT equipment and innovative software, including our in-house CAD system.
• Business vehicle, Fuel card, Uniform, and all required equipment provided.
• 25 holiday days (plus bank holidays)

Main Responsibilities:

• Carry out accurate home surveys for kitchens and bedrooms, capturing all required measurements and technical details.
• Record survey information electronically in line with GDPR requirements.
• Deliver an exceptional customer experience through expert advice, clear communication, and high-quality surveys
• Play a key role in reducing errors, improving efficiency, and ensuring customers receive a seamless installation experience.

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

About You

Essential Skills and Knowledge:

• Full UK manual driving licence
• Excellent attention to detail with a strong focus on accuracy and quality.
• Highly organised, with the ability to manage workloads and priorities in a fast-paced environment.
• Strong communication skills, with the confidence to build great relationships with customers and colleagues.
• Driven, analytical, and a proactive problem-solver with a positive, can-do attitude
• Passionate about delivering an outstanding customer experience
• Strong IT skills with the confidence to quickly learn and use new software and technology.

Successful applicants will be required to complete a basic DBS check from the Disclosure & Barring Service before employment is confirmed. A criminal record will not automatically prevent employment, as each application will be considered on an individual basis.

Desired Skills and Knowledge:

• Experience carrying out home surveys or measuring appointments.
• Experience using CAD or planner software
• Good understanding of kitchen installation requirements and relevant legislation.
• Experience reviewing designs and identifying potential issues before installation.
• Previous experience working in the kitchen industry

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed.