Kitchen & Bedroom Surveyor

Wren Kitchens; Royal Tunbridge Wells; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Staff discount on Wren kitchens and/or

Eye tests + glasses contribution

Career development and internal/prom o

Comprehensive training program

IT equipment and CAD access

Company vehicle, fuel card, uniform

25 days holiday + bank holidays

Job summary

Wren Kitchens is seeking a Survey Coordinator to conduct accurate home surveys for kitchens and bedrooms, capturing measurements and technical details. You will record data electronically, ensure GDPR compliance, and provide expert customer care to deliver a seamless installation experience.

Essential skills include driving licence, attention to detail, organisation, and strong communication. The role offers a 40-hour week, with evenings and some weekends, plus a comprehensive benefits package

Qualifications

• Full UK manual driving licence.
• Excellent attention to detail with a focus on accuracy and quality.
• Highly organised, with the ability to manage workloads and priorities in a fast-paced environment.
• Strong communication skills, with the confidence to build relationships with customers and colleagues.
• Driven, analytical, proactive problem-solver with a positive, can-do attitude.
• Passionate about delivering an outstanding customer experience.
• Strong IT skills and ability to quickly learn new software and technology.

Responsibilities

• Carry out accurate home surveys for kitchens and bedrooms, capturing all required measurements and technical details.
• Record survey information electronically in line with GDPR requirements.
• Deliver an exceptional customer experience through expert advice, clear communication, and high-quality surveys.
• Play a key role in reducing errors, improving efficiency, and ensuring customers receive a seamless installation experience.

Skills

Driving licence (UK)

Attention to detail

Organisation

Communication

Problem solving

Customer focus

IT skills / learn new software

CAD software

Planner software

Tools

CAD software

Planner software

Job description

About The Role

The role offers a 40-hour weekly rota (including evenings and some weekends) with a basic salary of £29,000. There is also the opportunity to earn an additional quarterly bonus of up to £2,000 — giving you the potential to achieve earnings of up to £37,000 per year.

About The Role

The role offers a 40-hour weekly rota (including evenings and some weekends) with a basic salary of £29,000. There is also the opportunity to earn an additional quarterly bonus of up to £2,000 — giving you the potential to achieve earnings of up to £37,000 per year.

What Wren offer:

• Staff discount on Wren kitchens and bedrooms after just 1 year of continuous service
• Free annual eye tests plus a contribution towards new glasses
• Excellent opportunities for personal development, internal promotion and career progression
• Comprehensive training designed to build your confidence, develop your skills, and support your long-term success.
• Access to high-quality IT equipment and innovative software, including our in-house CAD system.
• Business vehicle, Fuel card, Uniform, and all required equipment provided.
• 25 holiday days (plus bank holidays)

Main Responsibilities:

• Carry out accurate home surveys for kitchens and bedrooms, capturing all required measurements and technical details.
• Record survey information electronically in line with GDPR requirements.
• Deliver an exceptional customer experience through expert advice, clear communication, and high-quality surveys
• Play a key role in reducing errors, improving efficiency, and ensuring customers receive a seamless installation experience.

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

About You

Essential Skills and Knowledge:

• Full UK manual driving licence
• Excellent attention to detail with a strong focus on accuracy and quality.
• Highly organised, with the ability to manage workloads and priorities in a fast-paced environment.
• Strong communication skills, with the confidence to build great relationships with customers and colleagues.
• Driven, analytical, and a proactive problem-solver with a positive, can-do attitude
• Passionate about delivering an outstanding customer experience
• Strong IT skills with the confidence to quickly learn and use new software and technology.

Desired Skills and Knowledge:

• Experience carrying out home surveys or measuring appointments.
• Experience using CAD or planner software
• Good understanding of kitchen installation requirements and relevant legislation.
• Experience reviewing designs and identifying potential issues before installation.
• Previous experience working in the kitchen industry

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed.