Kitchen & Bedroom Surveyor

Wren Kitchens; Croydon; On-site; GBP 29,000 - 37,000; Full time

Benefits offered by this job

Staff discount on purchasing a kitchen

Eye tests and glasses contribution

Career progression

Training scheme

CAD system IT equipment

Company vehicle / fuel card

Holiday entitlement

Job summary

Wren Kitchens in Croydon is recruiting for a role handling kitchen surveys and measurements. The base salary is £29,000 with a quarterly bonus of up to £2,000, giving an annual potential of £37,000.

You will perform home surveys, ensure accurate measurements for the design process and work 40 hours per week on a rota that includes some evenings and weekends. Data is recorded in line with GDPR, and you will support the showroom team to improve planning, audit plans before orders, and deliver

Qualifications

• Full UK manual driving licence is essential.
• Excellent attention to detail and error checking.
• Highly organised, able to manage own time and multi-task.
• Excellent communication skills - written and verbal.
• Be process-driven and analytical while working efficiently.
• Able to provide excellent service and expert knowledge to customers.
• Problem-solver with a positive attitude.
• Strong computer skills and ability to pick up new software.

Responsibilities

• 40 hours on rota basis, including some evenings and weekends.
• Conduct expert surveys of customer’s kitchens to ensure accurate measurements for the design process.
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

Skills

Full UK driving licence

Attention to detail

Time management

Communication skills

Process-driven

Customer service

Problem solving

Computer skills

Tools

CAD software

Planner software

MS Office

Job description

About The Role

The basic salary for this role is £29,000 plus a quarterly bonus of up to £2,000, meaning you can earn up to £37,000 annually.

Main Responsibilities

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer’s kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

In addition to any other duties, as a responsible personyou must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document

What Wren offer

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment/software including our in-house CAD system
• Business vehicle/fuel card/equipment/uniform provided
• 25 holiday days (plus bank holidays)

About You

Essential Skills and Knowledge

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation/legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.