Kitchen Assistant

TN United Kingdom; Swansea; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading garden centre retailer as a Kitchen Assistant, where you will play a vital role in delivering exceptional customer experiences. You will prepare and present food, maintain hygiene standards, and work collaboratively in a fast-paced environment. We value teamwork and a passion for food, offering generous benefits and development opportunities.

Benefits

Generous annual leave

50% store discounts in Restaurants

Financial wellbeing support through Wagestream

Confidential support from Retail Trust

Opportunities for development through Dobbies Academy

Qualifications

• Experience in food service is required.
• Knowledge of kitchen health, safety, and hygiene rules.

Responsibilities

• Preparing and presenting food in line with menu specifications.
• Working proactively and supporting general kitchen duties.
• Collaborating with the kitchen team to ensure timely meal presentation.

Skills

Teamwork

Communication

Passion for food

Education

Relevant food safety qualifications

Job description

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Our Kitchen Assistants play an essential role in delivering exceptional customer experiences across our Restaurants — delivering tasty food, ensuring food hygiene, and maintaining high operational standards.

Responsibilities

1. Preparing and presenting food in line with menu specifications.
2. Working proactively and supporting general kitchen duties.
3. Collaborating with the kitchen team to ensure meals are presented to a high standard and served on time.
4. Developing knowledge of dietary requirements, allergies, and health & safety regulations.

Who we are looking for

• You are passionate about food and delivering the best experience for our customers.
• A team player and confident communicator eager to learn new skills and gain experience.
• Thrives in a busy, fast-paced environment.
• Experience in food service.
• Knowledge of kitchen health, safety, and hygiene rules.
• Relevant food safety qualifications are a plus.
• Can demonstrate our values: being one team, continuous improvement, bringing a smile, living our garden ethos, and making it work for our customers.

What we offer

• Generous annual leave with flexible holiday scheduling.
• Uncapped store discounts: 50% in our Restaurants, 25% in the Garden Centre, 10% in our food halls.
• Access to Wagestream for financial wellbeing support, earnings access, savings, and advice.
• Support from Retail Trust including confidential support, virtual GP, free counselling, and retail rewards.
• Opportunities for development through Dobbies Academy and eLearning platforms.
• A passionate, diverse, and supportive team culture.

About us

Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation.

We celebrate garden living year-round through our products, services, and community events. Many stores feature a restaurant or coffee shop for a relaxed, welcoming experience.

We are committed to being a great place to work, encouraging our colleagues to be their best and celebrate successes together. We strive to make it work for our customers and our team.