Kitchen Assistant

Exertis (UK) Ltd.; Redbourn; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Real Living Wage

Fixed shifts (6am-2pm / 2pm-10pm)

40 hours/week

Employee discounts

Pension contributions

Career development

Job summary

Certas Energy is seeking a Kitchen Assistant to support the daily operation of our retail kitchen outlet. You will prepare and serve food, deliver excellent customer service, and ensure cleanliness and food safety standards are met. This role involves working as part of the wider retail team to maintain efficient kitchen operations.

Shifts run from 6am-2pm or 2pm-10pm, totaling 40 hours per week. The position offers the Real Living Wage and opportunities for skill development within a national

Qualifications

• Fast-paced environment adaptability.
• Customer-focused approach; delivering great service.
• Good awareness of food hygiene and safe working practices.
• Willingness to learn and follow procedures.
• Reliable team player with a positive attitude.

Responsibilities

• Prepare and serve food in line with brand standards.
• Deliver excellent customer service and create a positive customer experience.
• Support food preparation and maintain high standards of cleanliness.
• Follow food hygiene standards and HACCP requirements.
• Complete daily and scheduled cleaning tasks.
• Follow company policies covering health & safety, food safety, cash handling and stock control.
• Support stock management and deliveries, reporting shortages where required.
• Help contribute to site sales targets.
• Deliver fast and efficient service during busy trading periods.
• Work collaboratively as part of the wider retail team.

Skills

Customer service

Food safety

Food hygiene

Teamwork

Reliability

Job description

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At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.

How you’ll power our business as a Kitchen Assistant

As a Kitchen Assistant, you’ll support the day-to-day running of our retail kitchen outlet, helping us deliver excellent customer service while maintaining high standards of food preparation, cleanliness and food safety. Working as part of the wider retail team, you’ll help create a welcoming experience for customers and ensure our kitchen operates efficiently.

What you’ll be doing

• Prepare and serve food in line with brand standards
• Deliver excellent customer service and create a positive customer experience
• Support food preparation and maintain high standards of cleanliness across the kitchen
• Follow food hygiene standards and HACCP requirements
• Complete daily and scheduled cleaning tasks
• Follow company policies covering health & safety, food safety, cash handling and stock control
• Support stock management and deliveries, reporting shortages where required
• Help contribute to site sales targets
• Deliver fast and efficient service during busy trading periods
• Work collaboratively as part of the wider retail team

What we’ll need from you

• The ability to work effectively in a fast-paced environment
• Ideally, some previous retail or food service experience
• A customer-focused approach and commitment to delivering great service
• Good awareness of food hygiene, cleanliness and safe working practices
• A team-oriented attitude with a willingness to learn
• The ability to follow procedures and maintain high standards
• Reliability and a positive approach to working as part of a team

Why join Certas Energy?

At Certas Energy, our people are key to our success. We are committed to creating a safe, inclusive and supportive environment where everyone can thrive and develop their career.

What you’ll get from us

• £13.45 per hour – Real Living Wage
• Shifts between 6am-2pm or 2pm-10pm
• 40 hours per week
• Access to employee discount schemes
• Pension contributions
• The opportunity to develop your skills and experience within a national retail business.

Doing right by everyone

People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.