Kitchen Assistant

Chartwells Independent; Basingstoke; On-site; GBP 17,000 - 21,000; Full time

Job summary

Compass Group UK&I's Medirest is seeking a Hospitality Assistant to be the face of our healthcare catering team, delivering outstanding service on a full-time basis (35 hours per week). You will join a proud, patient-focused team that values quality, teamwork and pride in our food, brand and people.

Responsibilities include greeting guests, serving with a personalised touch, knowing the menu, making recommendations, and upholding Food Hygiene and Health & Safety standards across NHS Trusts and

Qualifications

• Passion for delivering outstanding service.
• Excellent team player with good communication.
• Ability to work under pressure and manage competing priorities.
• Desire to succeed in your role and contribute to the team.
• Willingness to follow company policies and standards.

Responsibilities

• Greet guests and ensure they have a delighted experience.
• Serve customers with a personalised, seamless experience.
• Be knowledgeable about the menu and suggest options to guests.
• Represent Compass Group UK&I and maintain a positive brand image.
• Adhere to Food Handling Hygiene and Health & Safety standards.

Skills

Customer service

Team player

Communication

Pressure handling

Ambition

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Healthcare on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1808/98430001/52828053/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!