Catering Assistant

Medirest; Alton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is recruiting a Hospitality Assistant to be the face of our healthcare service. This full-time position covers 37.5 hours per week, delivering excellent customer service in NHS Trusts and private hospitals.

You will greet guests, help guests with the menu, and make recommendations while upholding food hygiene and health & safety standards. A proactive, team‑oriented communicator will thrive here.

Qualifications

• Passion for delivering outstanding service to guests.
• Ability to take initiative and make customer-focused decisions.
• Excellent teamwork and communication within a fast-paced environment.
• Willingness to uphold food handling hygiene and safety standards.

Responsibilities

• Greeting and looking after guests to ensure they go home delighted.
• Serving customers with a seamless, personalised experience.
• Knowledge of the menu and making recommendations to guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Communication

Initiative

Resilience

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Healthcare on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2807/98432001/52823041/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!