Kitchen and Bathroom Showroom Consultant

Arco; Exeter; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Company pension scheme

Generous holiday entitlement

Staff discount

Employee Assistance Programme (EAP)

Retail and lifestyle discounts

Ongoing training and career develop-

Job summary

Arco in Exeter is seeking a Kitchen & Bathroom Showroom Consultant to welcome customers, provide expert product advice and manage the full sales journey from enquiry to order. You’ll tailor design solutions and prepare quotations, aiming to convert interest into sales.

Applicants should have showroom or retail sales experience in kitchens or bathrooms, strong communication skills and a full UK driving licence. Salary £28,000–£35,000 DOE + Bonus, plus pension and staff discounts.

Qualifications

• Previous experience within the kitchen industry (essential).
• Experience in showroom or retail sales with knowledge of kitchens/bathrooms is preferred.
• Excellent customer service and relationship-building skills.

Responsibilities

• Welcome customers into the showroom and provide expert advice on kitchen & bathroom products.
• Manage customer enquiries from initial contact through to order completion.
• Visit customers on-site or in their homes when required to discuss project requirements.
• Design and coordinate kitchen projects tailored to individual needs and budgets.
• Prepare accurate quotations and proactively follow up to secure sales.
• Maximise sales opportunities through upselling and recommending complementary products.
• Build strong relationships with customers to encourage repeat business and referrals.
• Work closely with colleagues to ensure projects are delivered efficiently and to a high standard.
• Maintain an organised, attractive showroom and keep product knowledge up to date.

Skills

Customer service

Sales experience

Kitchen industry

Bathrooms experience

Communication

Negotiation

IT skills

Driving licence

Organization

Teamwork

Job description

As a Kitchen & Bathroom Showroom Consultant, you'll be the first point of contact for customers, providing expert advice and helping them turn their ideas into reality. You'll manage the entire sales journey, ensuring every customer receives a professional, friendly and seamless experience.,

• Welcome customers into the showroom and provide expert advice on kitchen & bathroom products and design solutions.
• Manage customer enquiries from initial contact through to order completion.
• Visit customers on-site or in their homes when required to discuss project requirements.
• Design and coordinate kitchen projects tailored to individual needs and budgets.
• Prepare accurate quotations and proactively follow up to secure sales.
• Maximise sales opportunities through upselling and recommending complementary products.
• Build strong relationships with customers to encourage repeat business and referrals.
• Work closely with colleagues to ensure projects are delivered efficiently and to a high standard.
• Maintain an organised, attractive showroom and keep product knowledge up to date.Previous experience within the kitchen industry (essential).
• Previous experience within the bathroom industry would be ideal but training will be provided.
• A proven background in showroom or retail sales.
• Excellent customer service and relationship-building skills.
• Strong communication and negotiation abilities.
• Good IT skills and confidence using computer systems.
• A full UK driving licence.
• Excellent organisational skills with the ability to manage multiple projects.
• The ability to work independently as well as part of a team.
• A good understanding of health and safety practices.Are you passionate about creating beautiful kitchens and bathrooms delivering exceptional customer service?

This is an exciting opportunity for a customer-focused sales professional who enjoys building relationships, designing inspiring kitchen spaces and guiding customers through their project from initial enquiry to final purchase. Salary: £28,000 - £35,000 DOE + Bonus,

• Company pension scheme
• Generous holiday entitlement
• Staff discount
• Employee Assistance Programme (EAP)
• Retail and lifestyle discounts
• Ongoing training and career development opportunities
• Branded uniform