Keyholder - Leeds 15 hours

Neom Ltd; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join NEOM Wellbeing as a Part Time Keyholder in Leeds, where you'll deliver exceptional customer service and support your team in a vibrant environment. With a focus on wellbeing, you'll enjoy benefits like extra holiday days, a birthday treat, and a monthly product allowance. If you have a passion for health and a positive attitude, apply now to be part of a movement that prioritizes the wellbeing of our communities.

Benefits

25 days holiday plus bank holidays

Time off on your birthday

Wellbeing time to recharge

Free NEOM product each month

Staff discount

Health care cash back plans

Time off to volunteer

Qualifications

• Passion for customer service and wellbeing.
• Ability to work retail hours, including weekends.
• Team player with a positive attitude.

Responsibilities

• Provide exceptional customer experience in store.
• Assist with daily tasks and company objectives.
• Maintain high standards of cleanliness and merchandising.

Skills

Customer Service

Teamwork

Communication

Attention to Detail

Tools

Excel

Google Drive

Job description

The Role

We are looking for a Part Time Keyholder who has a passion and flair for customer service to join our Wellbeing Hub in Leeds for 15 hours a week over 2 days.

You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Why NEOM Wellbeing?

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours - which can include weekends and evenings

What We Would Love

• Team player with a can-do attitude
• Deep affinity of NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Capable in Excel and Google Drive

• TIME TO CHILL - 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now

If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!