Keyholder - Leeds 15 hours

NEOM Wellbeing; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

NEOM Wellbeing recherche un Keyholder à temps partiel pour son Wellbeing Hub à Leeds. Le candidat idéal doit avoir une passion pour le service client, être autonome, et capable de travailler en équipe. Ce poste offre des avantages tels que des jours de congé bien-être, des réductions sur les produits, et des plans de santé. Rejoignez une entreprise qui valorise le bien-être de ses employés et de la communauté.

Benefits

25 jours de congé plus jours fériés

Congé le jour de votre anniversaire

Jours de bien-être

Réduction sur les produits NEOM

Plans de santé

Congé pour bénévolat

Qualifications

• Passion pour le service client et capacité à inspirer les collègues.
• Autonome avec des normes élevées.
• Capacité à travailler sous pression et à s'adapter aux changements.

Responsibilities

• Offrir une expérience client exceptionnelle pour inspirer le bien-être.
• Contribuer aux ventes et soutenir les objectifs de l'entreprise.
• Maintenir les normes de propreté et de merchandising visuel.

Skills

Service client

Travail d'équipe

Communication

Flexibilité

Attention aux détails

Tools

Excel

Google Drive

Job description

The Role

We are seeking a Part Time Keyholder with a passion for customer service to join our Wellbeing Hub in Leeds, working 15 hours a week over 2 days.

You should be able to provide an exceptional, welcoming, and genuine customer experience aligned with our brand values. The role requires teamwork, the ability to thrive under pressure, adaptability to change, professionalism, and availability on weekdays and weekends, with occasional late nights.

A genuine interest in health & wellbeing and a desire to share your wellbeing journey, tips, and advice with your team and customers are essential.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than just a company—we're a movement dedicated to enhancing the wellbeing of our communities and planet. We are an award-winning, B Corp certified business leading in wellbeing. We also prioritize staff wellbeing through extra wellbeing days, volunteer time off, birthday leave, healthcare, sick leave, maternity entitlements, product allowances, and staff discounts.

We look for individuals who embody our values, are positive, challenge the status quo, and believe that attitude is everything. If this sounds like you, apply below!

What You Will Do

• Deliver the highest standard of NEOM Customer Experience to inspire wellbeing
• Drive sales and support company objectives
• Assist with daily store tasks and support the team and management
• Contribute proactively to the wellbeing of our planet and people
• Take initiative and be proactive
• Uphold company standards consistently
• Maintain cleanliness, visual merchandising, and housekeeping standards

Requirements

• A passion for customer service and inspiring colleagues
• Self-motivated with high standards
• Confident in communication—honest, kind, respectful
• Effective team player
• Attention to detail
• Flexibility to work retail hours, including weekends and evenings

What We Would Love

• A team player with a positive, can-do attitude
• Affinity for NEOM and its values, with an interest in wellbeing
• Positive energy to inspire others
• Proficiency in Excel and Google Drive

Benefits

• 25 days holiday plus bank holidays
• Time off on your birthday
• Wellbeing days to recharge
• Monthly NEOM product and staff discount
• Healthcare plans including outpatient, GP, therapies, and mental health support
• Volunteer leave and support for personal fundraising

Apply Now

If you're ready to share good vibes at our Leeds Wellbeing Hub and join NEOM Wellbeing, apply below. We look forward to hearing from you!