Key Lead - Eldon Square, Hollister

Abercrombie & Fitch Co.; Newcastle upon Tyne; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Flexible schedule

Career advancement

Assistance program

Job summary

Abercrombie & Fitch Co. Eldon Square Hollister is seeking a part-time Key Lead in Newcastle upon Tyne to supervise floor operations and coach Brand Reps and Stock Associates.

The role drives store performance through exceptional customer service and team achievement, with a focus on product knowledge, displays, and seamless OMNI channel support. Expect a variable schedule with at least 16 hours weekly, including Saturdays and Sundays.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of retail experience preferred.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.

Skills

Customer service

Leadership

Retail experience

Communication

Education

High School Diploma/G.E.D.

Job description

## Key Lead - Eldon Square, HollisterApply: Newcastle Upon Tyne, United Kingdom: Part time: Posted Today: JR102244**Job Description:**The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.**What** **You’ll** **Do*** Perform Opening and Closing Routines.* Operate Register/Point of Sale systems.* Fulfill OMNI Channel Orders.* Demonstrate Product Knowledge, Brand Awareness, while driving sales.* Build and maintain Visual Displays.* Analyze reporting to inform decision making.* Protect Store Assets & perform Inventory Control.* Represent the Brand and Exemplify Company Culture and Values.**Work Schedule Requirements*** Schedule will vary weekly but should expect to work at least 16 hours per week.* Required availability on Saturdays and Sundays as well as certain holidays.* In addition, during peak timeframes, hours will increase to support the needs of the business.**What it Takes*** Education- High School Diploma/ G.E.D. equivalent preferred* Retail Experience- At least 1 year of retail experience is preferred.* Supervisor/ Managerial Experience- No supervisory/ management experience is required.* Maintain a strong customer focus.* Demonstrate exceptional interpersonal skills.* Possess strong communication skills.* Show knowledge of current fashion trends.* Be energetic, outgoing, and assertive.* Take initiative and show confidence.* Master adaptability and flexibility.* Balance multiple tasks while being detail-oriented.* Engage in applied learning and proactive thinking.* Exhibit a strong work ethic.**What You’ll Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:* Quarterly Sales Incentive Bonus* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Associate Assistance Program* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOU\\*pending completion of 90 day probationary periodAny job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.*The starting rate for this position is £13.80 per hour (i.e., the recruiting pay range for this position is £13.80 - £13.80 per hour). The starting rate and range may be modified in the future.*