Key Holder - The Cosmetics Company Store - Gloucester Quays - 6 hours/ 1 day

The Estee Lauder Companies Inc.; Gloucester; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive industry salary

Commission scheme

Product discount

Training & development

Descripción de la vacante

The Estée Lauder Companies Inc. is seeking a proactive Key Holder in Gloucester to support Store Manager and Assistant Manager in daily operations. You will lead by example, delivering authentic and personalised customer service while ensuring smooth store functioning.

Ideal candidates will have some supervisory retail experience, flexible availability, and a passion for premium customer experiences. Right to work in the UK is required, with opportunities for training and career development.

Formación

• Retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• A passion and energy to provide inspirational, authentic and personalised customer service.
• Flexible availability across days/hours.
• Proof of right to live and work in the country.

Responsabilidades

• Support the Store Manager and Assistant Manager to ensure smooth store operations.
• Provide inspirational, authentic and personalised customer service to drive sales.

Conocimientos

Customer service

Leadership

Supervision

Cash handling

Descripción del empleo

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare. We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• A passion and energy to provide inspirational, authentic and personalised customer service
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country