Key Holder 32h (M/F/D) - London

Sessun; Greater London; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

Sessùn in London is seeking a dedicated Key Holder to deliver exceptional customer service and support brand standards on the shop floor. You will drive sales through personalized advice, upselling, and CRM engagement, while ensuring accurate cash handling and accurate merchandising.

The role requires a passion for fashion, a proven track record in a similar ready-to-wear position, and a proactive, flexible approach. This full-time position offers growth within Sessùn’s London store environment.

Qualifications

• Over a year of experience in a similar role in ready-to-wear fashion.
• Passionate about fashion with knowledge of trends.
• Able to be responsive, dynamic, versatile, results-oriented and proactive.

Responsibilities

• Deliver an exceptional customer experience through personalized advice and upselling.
• Operate the cash register efficiently.
• Meet and exceed sales KPIs and targets.
• Develop and maintain the customer database (CRM).
• Implement visual merchandising and organize the store front and back to Sessùn standards under the shop manager.

Skills

Customer service

Upselling

CRM

Visual merchandising

Cash register

Job description

Founded in Marseille in 1996, Sessùn has always forged its own path to offer a sustainable, creative and sensitive fashion. Guided by a quest for excellence, an eye for detail and a focus on know-how, we are committed to an eco-conscious approach that respects people and resources.Sessùn stores are designed to offer a warm welcome, in perfect harmony with our sense of aesthetics and ethics, where people come to dress but also to be inspired. They reflect the Sessùn lifestyle, and your role will be to be its ambassador!We are currently looking for **our future Key Holder** based in one of our London' store, to deliver outstanding customer service and represent the Sessùn brand. |## Job Description* Deliver an exceptional customer experience through personalized advice and upselling* Operate the cash register efficiently* Meet and exceed sales KPIs and targets* Develop and maintain the customer database (CRM)* Implement visual merchandising and the organisation of the front and back of the store, following Sessun standards under the supervision of the shop manager## Preferred ExperienceThe profile we are looking for:* Passionate about fashion, you have over a year's experience in a similar position in the ready-to-wear sector, and a sound knowledge of the sector and its trends.* You are responsive, dynamic, versatile, results-oriented and proactive.* Full-time contractSessùn recruits and recognises all talents. This position is open to people with disabilities* Contract Type:**Full-Time*** Start Date:**27 October 2026*** Location:**Londres*** Experience:**> 2 years**