Key Holder

Clarks Village; United Kingdom; Remote; GBP 15,000 - 21,000; Part time

Job summary

Levi Strauss & Co. in the United Kingdom is seeking a Key Holder (24 hrs) to lead the shop floor, ensure smooth opening and closing during shifts, and support the team in delivering exceptional service.

You will uphold brand standards, assist with stock management, and contribute to meeting KPIs while representing Levi’s with pride in a temporary, part-time capacity. The role offers a PAY rate of £13.21 per hour and opportunities for growth within the brand.

Qualifications

• Retail experience with sales targets and KPIs.
• Confident in leading and supporting a team on the shop floor.
• Strong customer service and proactive problem-solving skills.
• Ability to take ownership and stay calm in a fast-paced store.
• Willingness to work evenings, weekends and bank holidays.
• Passion for Levi’s brand and alignment with our values.

Responsibilities

• Lead by example and ensure smooth shop floor operations during shifts.
• Open and close the store when management is not present.
• Deliver exceptional customer service and model brand values.
• Coach Stylists and guide the team to achieve KPIs.
• Support management with daily tasks, floor leadership and operational duties.
• Ensure high visual merchandising and brand presentation standards.
• Assist with deliveries, stock organisation and stockroom standards.
• Foster a positive, inclusive, high-performing team environment.

Skills

Retail experience

Customer service

Store leadership

KPI ownership

Team collaboration

Flexible schedule

Job description

Key Holder (24 hrs)

Levi's Location: Clarks Village Contract type: temporary, part-time Pay: £13.21 per hour Closing Date: Closing Date:

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit – and your future – at LS&Co.

What You’ll Be Doing

As a Key Holder, you play a critical role in bringing the Levi’s® brand to life on the shop floor. You’ll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts – including opening and closing when management are not present.

Here’s how you’ll make it happen

• Delivering exceptional customer service by leading from the front and living our brand values
• Acting as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
• Taking responsibility for store operations during key trading hours, including opening and closing procedures
• Supporting the Store Management team with daily tasks, floor leadership, and operational duties
• Ensuring high visual merchandising and brand presentation standards are maintained at all times
• Coaching team members on product knowledge, styling, and customer experience
• Assisting with deliveries, stock organisation, and stockroom standards
• Helping to create a positive, inclusive, and high-performing team environment

What You’ll Bring

• A passion for the Levi’s® brand and a strong alignment with our values
• Previous experience working in a retail environment with responsibility for sales targets and KPIs
• Confidence leading and supporting a team on the shop floor
• Strong customer service skills with a proactive, solution-focused mindset
• The ability to take ownership, make decisions, and remain calm in a fast-paced environment
• A collaborative approach and willingness to support store management where needed
• Flexibility to work evenings, weekends, and bank holidays

What’s in It for You

• Competitive pay, with performance-based incentives where applicable
• Generous employee discount and uniform support to help you represent Levi’s® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
• The chance to be part of a purpose-driven, inclusive brand that celebrates individuality and supports communities

Benefits and reward offerings may vary by country and are aligned with local market practices.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.