Key Holder

FashionUnited Group; United Kingdom; On-site; GBP 1,488,841 - 2,120,470; Part time

Job summary

FashionUnited Group is seeking enthusiastic team members with a passion for fashion and customer care. The role involves key responsibilities like opening and closing the store, delivering exceptional customer service, and supporting stock management.

Successful candidates will possess a friendly demeanor, the ability to work well in a team, and adapt to change, with experience in retail or customer service preferred. Flexible hours are expected, especially during peak trading periods.

Qualifications

• Warm, friendly, and engaging personality is essential.
• Highly motivated with energy and enthusiasm to succeed.
• Ability to adapt to a high-pressure environment.

Responsibilities

• Open and close the store in the absence of management.
• Cash up at the end of the day following procedures.
• Deliver a first-class customer service.
• Replenish stock and assist with deliveries.

Skills

Customer service experience

Teamwork

Adaptability

High Street fashion knowledge

Job description

Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Responsible for opening and closing the store in the absence of management as and when required
• Cashing up at the end of the day and ensuring correct procedures are followed as and when required
• Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
• Optimise sales and individual customer purchases.
• Engage the customer by delivering a first class customer service.
• Operate till and handle financial transactions.
• Replenish stock with our fantastic products and specialist brands.
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Responsible for Health and Safety.

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.

Pay Rates

£13.10 per hour regardless of age