Key Holder

Crew Clothing Dorchester; Dorchester; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work culture

Job summary

Crew Clothing Dorchester is seeking a part-time Key Holder who will deliver outstanding customer service and uphold store standards to drive sales and customer loyalty.

The role requires leadership in daily operations, collaboration with the team, and flexibility to meet store needs while representing the Crew brand with professionalism.

Qualifications

• Customer service-focused requirement.
• Clear and effective communication skills.
• Experience in the retail industry is essential.
• Good IT skills are desirable for daily tasks.
• Experience in a luxury fashion brand is a plus.

Responsibilities

• Achieve sales targets with passion for the product and brand.
• Provide accurate product information, features, benefits, and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions accurately and in line with guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service focused

Good communication skills

Experience in retail industry

IT skills

Experience in luxury fashion brand

Tools

IT skills

Job description

Key Holder - Part Time

8 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits

• Uniform Contribution:Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan:Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program:Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development:Elevate your career and reach your full potential.
• Empowering Work Environment:Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Compensation: Competitive salary