Key Holder

TN United Kingdom; Aldeburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate individual to join their retail team. This role focuses on delivering exceptional customer service while maintaining high store standards. You will engage with customers to promote products, ensure satisfaction through multi-channel shopping options, and process transactions with care. The company values flexibility and aims to create an inviting atmosphere for customers. If you have a passion for retail and a commitment to customer loyalty, this opportunity is perfect for you.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Strong customer service skills are essential for this role.
• Experience in retail and luxury fashion is a plus.

Responsibilities

• Achieve sales targets and provide excellent customer service.
• Create a welcoming atmosphere and process transactions accurately.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Good IT skills

Experience of working in a luxury fashion brand

Job description

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To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our product to the customer including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Create an inviting and welcoming atmosphere for our customers.
5. Process sales transactions with care and in line with company guidelines.
6. Demonstrate flexibility in order to meet the needs of the store.

Purpose of the role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our product to the customer including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Create an inviting and welcoming atmosphere for our customers.
5. Process sales transactions with care and in line with company guidelines.
6. Demonstrate flexibility in order to meet the needs of the store.

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.