Key Account Manager - Strategic Enterprise Solutions

Straumann Group; Stockport; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Key Account Manager for Strategic Enterprise Solutions in Stockport. The successful candidate will manage strategic relationships with key partners, drive account development, and collaborate cross-functionally to ensure project success. Ideal candidates will have a strong background in managing complex accounts and an understanding of the dental industry.

Qualifications

• Proven track record managing complex, strategic accounts in healthcare.
• Exceptional interpersonal and communication skills.
• Experience leading multi-stakeholder initiatives.

Responsibilities

• Own the end-to-end relationship with strategic DSO partners.
• Lead planning, execution, and tracking of key joint initiatives.
• Identify and develop commercial opportunities within existing accounts.

Skills

Interpersonal skills

Stakeholder Management

Project Management

Commercial Acumen

Technical Literacy

Education

Bachelor's degree in Business, Healthcare, or related field

Postgraduate education or professional qualifications

Job description

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Key Account Manager - Strategic Enterprise Solutions, Stockport

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Client:

Location:

Stockport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d18450fb21c0

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

JOB DESCRIPTION

Key Responsibilities

Strategic Relationship Management

Own the end-to-end relationship with one of Straumann’s most strategic DSO partners.

Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers.

Build a deep understanding of the customer’s strategy, challenges, and goals – and position Straumann as a trusted, long-term partner.

Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.

Programme & Project Management

Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network.

Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes.

Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.

Account Development & Commercial Growth

Identify and develop commercial opportunities within the existing account – including new site rollouts, adoption of digital workflows, training programmes, and portfolio expansion.

Build strategic account plans with clear goals, timelines, and revenue targets, and drive execution across all levels.

Leverage data and insights to shape proposals and influence decision-making at customer level.

Cross-functional Collaboration

Act as the internal voice of the customer, advocating for their needs while ensuring alignment with Straumann’s strategic direction.

Influence and collaborate with internal stakeholders to remove obstacles, secure resources, and drive account success.

Facilitate regular governance meetings with internal and external stakeholders to maintain momentum and alignment.

Market & Industry Intelligence

Stay informed about the DSO and dental markets, including competitor activity, regulatory developments, and technology trends.

Use market insights to anticipate customer needs and shape strategic proposals that differentiate Straumann from competitors.

Qualifications & Experience

Experience: Proven track record managing complex, strategic accounts in healthcare, medtech, pharma, or the dental industry. Experience working with or within DSOs is highly desirable.

Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to influence senior stakeholders and navigate organisational complexity.

Project Management: Strong organisational and programme management skills. Experience leading multi-stakeholder initiatives and delivering measurable outcomes.

Commercial Acumen: Able to drive commercial outcomes while maintaining strategic relationship value.

Technical Literacy: Comfortable with digital health solutions, practice management systems, and workflows; able to translate technical concepts into business benefits.

Education: Bachelor's degree in Business, Healthcare, or a related field. Postgraduate education or professional qualifications are a plus.

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Equal Opportunity and Affirmative Action Employer (US applicants only)


Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.






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Created on 29/06/2025 by TN United Kingdom