Key Account Manager - Food Service

Belazu | B Corp™; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave plus 8 public holidays

Enhanced pension option

Learning and development opportunities

Life assurance

Cycle to work scheme

Employee benefits portal

Free parking on site

Discount on company products

Subsidised canteen

Job summary

A foodservice company in Greater London is seeking a Key Account Manager to manage a portfolio of premium clients, including restaurants and hotels. Responsibilities include leading a team of account managers, building strong customer relationships, and implementing sales strategies. The ideal candidate will have experience in sales or account management within the food industry and a passion for sustainable practices. The role offers a hybrid work environment and various benefits, including a bonus scheme and annual leave.

Qualifications

• Solid sales or account management experience, ideally in foodservice.
• Experience managing or coaching team members.
• Strong relationship-building abilities.

Responsibilities

• Manage and grow a portfolio of high-value accounts.
• Lead and mentor a small team of account managers.
• Develop and implement a focused sales strategy.

Skills

Sales experience in food industry

Team management

Customer relationship building

Proficiency in CRM tools

Organizational skills

Passion for sustainability

Tools

CRM software

Excel

Job description

Join to apply for the Key Account Manager - Food Service role at Belazu | B Corp™

We’re looking for a confident and commercially minded Key Account Manager to manage and grow a portfolio of premium foodservice customers – ranging from restaurants and hotels to contract caterers and wholesalers. You’ll also support and guide a small team of Account Managers, helping drive performance and build strong customer relationships.

About Belazu

This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high‑quality, Mediterranean and Middle Eastern ingredients to the UK’s foodservice sector for over 30 years. We have ambitious plans for growth, and we take great pride in the values that form the spine of our business.

What the day job looks like:

• Manage and grow a portfolio of high‑value accounts across London’s best hotels, restaurants and hospitality operators.
• Lead and mentor a small team of account managers – guiding their development and driving a high‑performance culture.
• Be the go‑to expert for our products, helping customers discover the best of our range.
• Build and deliver a focused sales strategy to strengthen customer relationships and drive sustainable growth.
• Represent Belazu at industry events, tastings, and trade shows.
• Use CRM and sales tools to track performance, forecast accurately, and manage your pipeline.
• Work cross‑functionally with ops, marketing and product teams to deliver a seamless client experience.
• Champion Belazu’s values of people, community and planet in everything you do.

This role will suit you if:

• You have solid sales or account management experience in the food industry – ideally within foodservice, premium hospitality, or food & beverage (F&B).
• You’ve previously managed or coached others and enjoy seeing your team succeed.
• You’re a natural relationship‑builder who thrives in customer‑facing roles.
• You’re proactive, organised and thrive in fast‑paced, high‑standard environments.
• You know your way around CRM tools, Excel and digital pipelines.
• You’re passionate about great ingredients and care about sustainability, culture and purpose.

This role may not be for you if:

• You’re not confident managing people or key accounts.
• You don’t enjoy working in the food or hospitality space.
• You prefer working behind the scenes with little customer interaction.
• You’re not comfortable juggling multiple priorities or working with data/CRM tools.

What’s in it for you?

• 25 days annual leave plus 8 public holidays per annum
• Auto‑Enrolment Pension, plus an enhanced pension option
• Learning and development opportunities
• Life assurance from day one
• Cycle to work scheme
• Long service awards
• Employee benefits portal with retail discounts, EAP and GP services and financial support tools
• Free parking on site
• Up to 40% discount on Company products
• Socials and internal awards
• Subsidised canteen

Terms

• 40 hrs/week | Mon–Fri | 8:30am–5:00pm (with flexible start times)
• Hybrid model – typically Mon & Tues in‑office
• 3‑month probationary period
• Bonus: up to 30% based on clear KPIs
• Based in Greenford (Central Line)

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