Key Account Manager

Jewson; Stockport; Hybrid; GBP 38,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

34 days holiday

Pension plan (Legal & General)

Job summary

Jewson, part of Stark UK, is recruiting a Key Account Manager for the Stockport (SK5 7NW) area. You will support housebuilder customers, manage estimates, orders and deliveries, and act as the main contact for site teams across the Branch network to ensure timely materials delivery and strong account growth.

You’ll build relationships, identify opportunities, and drive sales across assigned accounts while travelling to customer sites as required and collaborating with procurement, QS and project

Qualifications

• Experience in sales, account management or customer relationship management, ideally within construction or builders’ merchants.
• Commercial awareness of pricing, margins and customer requirements.
• Driven, self-motivated and proactive, with strong follow-up skills.
• Confident building relationships and winning new business.
• Strong organisation and communication skills.

Responsibilities

• Manage and grow a portfolio of key accounts, building strong customer relationships.
• Travel to customer sites as required to understand their requirements.
• Identify new opportunities and increase sales across existing accounts.
• Follow up quotations and convert opportunities into sales.
• Build relationships with procurement teams, QS, project managers and site teams.
• Manage orders from quotation to delivery, coordinating with branches, suppliers and logistics.
• Source bespoke products to meet customer requirements.
• Monitor account performance against revenue, margin and growth targets.
• Resolve customer issues quickly and provide high level service.

Skills

Key account management

Sales experience

Customer relationships

Construction industry

Driving licence

Job description

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch!

We are recruiting for a Key Account Manager to join our thriving Jewson Sales Office, based in Stockport (SK5 7NW).

Full-time, Monday to Friday, 42.5 hours per week, with hybrid working and flexibility around start and finish times to meet customer and business needs.

To provide day-to-day operational support for housebuilder customers, managing estimates, orders, and deliveries. Acting as the key contact for site teams, this role works across the Branch network to ensure materials are delivered accurately and on time, while building strong relationships, identifying opportunities, and actively supporting the growth of sales across assigned accounts.

What You’ll Be Doing

• Manage and grow a portfolio of large key accounts, building strong customer relationships.
• Travel to customer sites as required, building strong relationships with customers and gaining a better understanding of their requirements.
• Identify new business opportunities and increase sales across existing accounts.
• Follow up quotations, re-quote projects and convert opportunities into sales.
• Build relationships with procurement teams, Quantity Surveyors, project managers and site teams.
• Manage orders from quotation through to delivery, working closely with branches, suppliers and logistics.
• Source bespoke and non-standard products to meet customer requirements.
• Monitor account performance against revenue, margin and growth targets.
• Resolve customer issues quickly and provide a high level of service.

What We’re Looking For

• Experience in sales, account management or customer relationship management, ideally within construction or builders’ merchants.
• Commercial awareness of pricing, margins and customer requirements.
• Driven, self-motivated and proactive, with strong follow-up skills.
• Confident building relationships and winning new business.
• Strong organisation and communication skills.
• Full UK driving licence, with travel to customer sites.

What’s in it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.