KEY ACCOUNT MANAGER

Impact Recruitment; Northampton; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company car

Uncapped bonus

On-site parking

On-site gym

Job summary

Impact Recruitment is seeking an experienced Key Account Manager to own and grow a portfolio in Northampton, covering the South Region. You will build strong relationships with senior stakeholders, identify opportunities to increase spend and profitability, and manage contracts from onboarding to renewal.

The role offers a salary of £35,000–£45,000 with an uncapped bonus and a company car, plus a structured onboarding program and clear progression.

Qualifications

• Experience in Account Management, Customer Success or Relationship Management.
• Proven ability to build and maintain client relationships with senior stakeholders.
• Commercially minded with the confidence to influence opportunities and growth.

Responsibilities

• Manage and develop a portfolio of established key accounts.
• Build strong relationships with decision-makers and stakeholders.
• Identify opportunities to grow revenue and increase account spend.
• Conduct regular customer meetings, both face-to-face and virtual.
• Collaborate with internal teams to ensure a seamless customer experience.
• Support onboarding and implementation of new contracts.
• Maintain accurate account plans, activity records and forecasts.
• Resolve customer issues proactively and professionally.

Skills

Account management

Relationship building

Sales

Job description

£35,000 - £45,000 + Bonus + Company Car

Are you an experienced Account Manager who enjoys building genuine client relationships, spotting opportunities for growth and having the autonomy to manage your own portfolio?

Locations

Northampton, Northamptonshire

Salary

£35000 - £45000 per annum

Description

Key Account Manager

Northampton (South Region)

Permanent

£35,000 - £45,000 + Bonus + Company Car

Are you an experienced Account Manager who enjoys building genuine client relationships, spotting opportunities for growth and having the autonomy to manage your own portfolio?

We're working with a well-established, international business that supplies products and services to some of the UK's leading organisations across sectors including logistics, aviation and construction. Due to continued growth and internal progression, they're looking to appoint a Key Account Manager to take ownership of an established customer base worth around £4.5 million in annual revenue.

This is a relationship-led role focused on developing existing accounts, strengthening customer partnerships and identifying additional opportunities to increase spend and profitability.

The Role

You’ll inherit a portfolio of established customers and become their trusted point of contact, ensuring exceptional service whilst driving commercial growth.

Key Responsibilities Include

• Managing and developing a portfolio of existing key accounts
• Building strong relationships with decision-makers and stakeholders
• Identifying opportunities to grow revenue and increase account spend
• Conducting regular customer meetings, both face-to-face and virtually
• Working closely with internal teams to ensure a seamless customer experience
• Supporting the onboarding and implementation of new customer contracts
• Maintaining accurate account plans, activity records and forecasts
• Resolving customer issues proactively and professionally

What We're Looking For

• Previous experience within Account Management, Customer Success or Relationship Management
• A natural relationship builder who enjoys spending time with customers
• Commercially minded with the confidence to challenge and influence when needed
• Strong organisational skills and the ability to manage your own diary
• Driven, ambitious and motivated to develop a long-term career
• Full UK driving licence

Industry experience is not essential. Attitude, relationship-building skills and commercial awareness are far more important.

What's on Offer?

• Salary £35,000 - £45,000 depending on experience
• Uncapped bonus structure with OTE of £50,000+
• Company car
• Structured onboarding and training programme
• Free on-site parking
• On-site gym
• A supportive, collaborative culture where people genuinely enjoy what they do

This is an excellent opportunity for somebody looking to join a growing organisation that values long-term customer relationships and invests heavily in the development of its people.