Key Account Manager

Rentokil Initial Group; Dudley; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

Pension scheme

RI Rewards discounts

Bonus & commission

Job summary

Ambius is seeking a Field-based/Hybrid Key Account Manager in the UK to grow and manage a portfolio of major national brands. You will develop new relationships, close deals, and coordinate with Operations to ensure service delivery aligns with client expectations.

The role is 80% new business development and travel across the UK, with bonus opportunities and a comprehensive benefits package. You will lead key accounts through closing stages and drive profitable growth for a sustainable

Qualifications

• Proven experience in account management or sales.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with stakeholders, internal and external.
• Analytical skills and understanding of market trends.

Responsibilities

• Develop and maintain relationships with key clients to ensure satisfaction and retention.
• Identify new business opportunities and drive sales growth within your portfolio.
• Collaborate with operational teams to align service delivery with customer expectations.
• Manage customer accounts, oversee performance, invoice disputes and debt management.
• Conduct market analysis to stay ahead of competitors and identify trends.
• Report on account performance and forecast sales effectively.
• Troubleshoot and resolve customer issues promptly.

Skills

Account management

Sales

B2B sales

Communication

Job description

Position: Key Account Manager

Company: Ambius

Location: Field-based / Hybrid

Type: Permanent, Full Time

An exciting opportunity has arisen within the Ambius UK business to take up the role of Key Account Manager. With a current contract portfolio of top brands with great relationships we are keen to add many more and expand on the current deals in place.

Working within a small team you will be expected to create new relationships with large national brands and see through to closing stages, working closely with the Operations Director to drive profitable growth within a sustainable portfolio.

When new business is won, the Key Account Manager will also be responsible for the account management of a number of the key customers. This role is 80% plus new business development which includes networking and up selling.

The role is field based with extensive UK travel to visit existing & potential customers; there will be occasional requirements to stay away from home overnight of at least 1 to 2 nights per week.

Key Responsibilities:

• Develop and maintain relationships with key clients to ensure satisfaction and retention.
• Identify new business opportunities and drive sales growth within your portfolio.
• Collaborate with operational teams to align service delivery with customer expectations.
• Manage customer accounts, overseeing performance, invoice dispute and debt management.
• Conduct market analysis to stay ahead of competitors and identify trends.
• Report on account performance and forecast sales effectively.
• Troubleshoot and resolve customer issues promptly.

Key Requirements:

• Proven experience in account management or sales, preferably in a B2B environment.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with stakeholders, internal and external
• Analytical skills, with a keen understanding of market trends and customer needs.
• Proficient in Google Suite..
• Self-motivated and goal-oriented with a willingness to travel as needed.

• Additional opportunities to earn more with regular bonus and commission schemes.
• Company vehicle and fuel card.
• Salary grading system - linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
• Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial

At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here