Key Account Manager

Star People; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare firm is seeking a passionate Key Account Manager in Cardiff. This role involves connecting with healthcare professionals across primary and secondary care, building relationships, and driving engagement. Candidates should have over 3 years of experience in healthcare, be familiar with NHS, and possess strong communication skills. A competitive package with performance-related rewards is offered.

Benefits

Supportive team

Competitive package

Performance-related rewards

Qualifications

• 3+ years’ experience in healthcare/pharma engagement or primary care.
• Confident in using multi-channel platforms and CRM systems.
• Excellent communicator with strong influencing skills.
• Familiarity with the NHS landscape is beneficial.
• Full UK driving license required.

Responsibilities

• Build strong relationships with HCPs across your territory.
• Drive engagement using digital tools, CRM, and face-to-face interactions.
• Maximize prescribing opportunities by guiding customers on the patient journey.
• Keep admin and reporting slick for effective engagement.
• Collaborate closely with your team for a successful launch.

Skills

Healthcare engagement

Multi-channel platforms

Communication

Influencing skills

NHS familiarity

Education

Degree or equivalent

ABPI certification

Tools

CRM systems

Job description

Territory : South West England | South Central England | South Wales

Therapy Area : Mental Health

We’re looking for a passionate Key Account Manager to join our field team. You’ll connect with healthcare professionals across primary and secondary care — sparking meaningful conversations, driving awareness, and helping make a real difference to patients.

What You’ll Do

• Build strong relationships with HCPs across your territory.
• Drive engagement using a mix of digital tools, CRM, and face-to-face interactions.
• Maximise prescribing opportunities by guiding customers on the patient journey.
• Keep admin and reporting slick so you can focus on what you do best — engaging people.
• Collaborate closely with your team to make this launch a success.

What We’re Looking For

• 3+ years’ experience in healthcare / pharma engagement or primary care.
• Confident using multi-channel platforms and CRM systems.
• Excellent communicator with strong influencing skills.
• Familiarity with the NHS landscape.
• Degree (or equivalent) and ABPI certification are a bonus.
• Full UK driving license.

Why You’ll Love It

• A supportive, upbeat team that loves to celebrate success.
• Competitive package with performance-related rewards.

Ready to engage and inspire?

Apply now or get in touch to hear more information!