Key Account Manager

Tructyre

Birmingham

On-site

GBP 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

25 days annual leave exclusive of bank holidays

Sales Bonus Scheme

Enhanced Maternity/Paternity Leave

Employee Assistance Programme

Private Healthcare

Refer and Earn Scheme

Job summary

A leading company in tyre services is seeking a Key Account Manager to manage key customer accounts effectively in Birmingham. You will be responsible for developing commercial account plans to maximize value and ensure customer satisfaction. Candidates should have prior experience in key account management within B2B, excellent sales skills, and must possess a full valid driver’s license. This position offers a salary of circa £50,000 per annum and additional benefits including a company car.

Qualifications

Experience in key account management within a B2B environment.
Proven record of achieving and exceeding sales targets.
Understanding of key account methodologies.

Responsibilities

Manage a portfolio of key accounts effectively.
Develop and implement commercial account plans.
Ensure cash flow and debt levels are managed within tolerances.
Build strong relationships at senior levels.
Investigate and resolve customer complaints efficiently.

Skills

Key account management

Value-based selling

Stakeholder management

Customer satisfaction focus

Job description

Tructyre Birmingham, England, United Kingdom

Key Account Manager

This range is provided by Tructyre. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

As Key Account Development Manager, you will proactively manage a portfolio of key accounts to support our heavy vehicle business. You will be capable of planning, building, and delivering, measurable customer account plans within the heavy vehicle portfolio, to maximise value for both Tructyre and the customer. A working knowledge of PPK contracts and how they operate for both the service provider and the customer is desirable.

Key Responsibilities include:

Build, manage, implement, measure, and own the commercial account plan for the account, ensuring all initiatives are profit enhancing and deliverable for Tructyre.
Understand the sales and profitability of the portfolio along with the development and management of the future pipeline.
Manage the cash flow and debt levels of the portfolio, ensuring they are within the agreed tolerances.
Identify, develop, present, and implement added value initiatives, both internally and to the customer.
Develop and then maintain effective and regular communication channels in the customer’s business in line with a multi-level contact strategy including building strong relationships at senior level.
Have a high visibility and build and maintain effective working relationships with all colleagues and departments across the Tructyre regional and central structures. This should include (but are not limited to): Operations, Regional Sales, Administration and Finance/Credit Control.
Assist in the investigation and resolution of customer complaints and strive to maximise internal and external customer satisfaction and loyalty.

The Person:

With previous key account management experience in a B2B organisation with a strong background in tyres or tyre and road transport related services and a proven record of achieving and exceeding sales targets within a key account role. You will have experience in value-based selling and managing internal and external stakeholders. You will also have an understanding and the ability to demonstrate the use of key account methodologies. Focussed on customer satisfaction and needs, you will make a strong personal impression on people, be analytical and curious, and commercially minded.

This is a national field-based role, where travel is required therefore a full valid driver’s licence is essential. Whilst this role will be a national role, it is preferred that candidates live within a reasonable commute of our head office in Birmingham.

Salary: circa £50,000 per annum depending on experience plus a Company Car.

Benefits include: