Key Account Executive (eCom) FTC (18th months)

Suntory Holdings Limited; Uxbridge; On-site; GBP 32,000 - 42,000; Full time

Job summary

Suntory Holdings Limited in the UK is seeking a Key Account Executive (eCommerce) on a fixed-term 18-month contract to drive online growth across major retailers. You will work closely with our Key Account Managers and cross-functional teams to optimise pricing, promotions and product content, manage digital assets and monitor digital shelf performance.

This role offers exposure to commercial planning, customer management, analytics and online readiness activities, with real ownership from day

Qualifications

• Degree educated or equivalent experience.
• Strong analytical and problem-solving skills.
• Advanced Excel skills and confidence learning new systems.
• Excellent organisation and project coordination capabilities.
• Strong communication and stakeholder management skills.
• Commercial awareness and understanding of pricing, promotions and digital execution.
• Experience in commercial, eCommerce, customer, operations or account support roles.

Responsibilities

• Support pricing and promotional execution across key customers.
• Maintain commercial trackers and reporting with accuracy and efficiency.
• Assist with customer planning, forecasting and business reviews.
• Support the delivery of activation plans and promotional initiatives.
• Coordinate the creation of best-in-class digital assets and enhanced content.
• Monitor digital shelf performance, availability and search visibility.
• Identify insights to improve online performance.
• Resolve listing and catalogue issues for a seamless shopper experience.
• Build strong working relationships with Sales, Supply Chain, Finance and Customer Service.

Skills

Analytical skills

Advanced Excel

Organisation

Communication

Stakeholder management

Pricing & promotions knowledge

Education

Degree educated or equivalent experience

Tools

Amazon Vendor Central

Salsify

Brandbank

Data Impact

Job description

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Key Account Executive (eCom) FTC (18th months)

Requisition ID: 12495

About Suntory

At Suntory, we're passionate about creating beverages that people love.

As one of the world's leading consumer goods companies, our iconic brands reach millions of consumers every day. We're ambitious, entrepreneurial and constantly looking for new ways to win in an increasingly digital world.

If you're looking for a role where you can combine commercial thinking, eCommerce expertise and data-driven decision making while working with market-leading brands, we'd love to hear from you.

About You

You're someone who loves bringing order to complexity, turning data into action, and making things happen.

You thrive in a fast-paced environment, enjoy working cross-functionally, and have a passion for digital commerce and customer success.

You are:

• Curious and always eager to learn
• Highly organised with exceptional attention to detail
• Comfortable working with data and translating insights into actions
• A collaborative team player who builds strong relationships
• Commercially minded and focused on delivering results
• Excited by the fast-changing world of eCommerce and digital retail

About the Role

As a Key Account Executive (eCommerce), you'll play a critical role in helping drive Suntory's online growth.

Working closely with our Key Account Managers and wider business teams, you'll ensure flawless execution across our eCommerce customers while helping our brands stand out on the digital shelf.

This role offers a unique opportunity to gain exposure to commercial planning, customer management, digital content, analytics and cross-functional collaboration in one of the most exciting growth areas of our business.

What you'll be responsible for

Driving Commercial Execution

• Support pricing and promotional execution across key customers.
• Maintain commercial trackers and reporting with accuracy and efficiency.
• Assist with customer planning, forecasting and business reviews.
• Support the delivery of activation plans and promotional initiatives.

Winning on the Digital Shelf

• Ensure product information is accurate, complete and optimised across eCommerce platforms.
• Manage content and product listings across retailer websites and key systems.
• Coordinate the creation of best-in-class digital assets and enhanced content.
• Monitor digital shelf performance, availability and search visibility.
• Identify insights and opportunities to improve online performance.
• Resolve listing and catalogue issues to ensure a seamless shopper experience.
• Partner with Sales, Supply Chain, Finance and Customer Service teams.
• Support new product launches and online readiness activities.
• Build strong working relationships internally and externally.

What's In It For You?

At Suntory, you'll be joining a business that combines the strength of a global organisation with the agility of a challenger mindset.

Here’s what you can expect:

• Work with some of the world's most recognised beverage brands
• Exposure to one of the fastest-growing channels in FMCG
• Development opportunities to strengthen your commercial and digital capabilities
• A supportive and collaborative culture where your ideas matter
• Real ownership and visibility from day one
• An inclusive workplace where everyone can bring their authentic selves to work
• The opportunity to contribute to our mission of Growing for Good

What You Need to Be Successful

• Degree educated or equivalent experience
• Strong analytical and problem-solving skills
• Advanced Excel skills and confidence learning new systems
• Excellent organisation and project coordination capabilities
• Strong communication and stakeholder management skills
• Commercial awareness and understanding of pricing, promotions and digital execution
• Experience in commercial, eCommerce, customer, operations, digital or account support roles

Nice to Have

• FMCG, Retail or eCommerce industry experience
• Experience with Amazon Vendor Central, Salsify or Brandbank
• Familiarity with digital shelf analytics tools such as Data Impact

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.