Key Account Director - Agency & Entertainment

Bob W UK; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a dynamic tech-enabled hospitality company as a Key Account Director, where you will manage agency partnerships and drive revenue growth. This role offers the chance to work in a fast-paced environment, leveraging your strategic mindset and sales skills to enhance brand loyalty. With a focus on the entertainment sector, you will build long-term relationships and collaborate with internal teams to implement data-driven initiatives. Enjoy a competitive salary, unlimited holidays, and a vibrant team culture as you contribute to the future of sustainable hospitality.

Benefits

Unlimited holidays

Employee stock option plan

Free nights at Bob W locations

Voluntary Health Insurance

Oliva mental well-being platform access

Discounted gym rates

Enhanced parental leave policies

Mobile phone call compensation

Development and growth opportunities

Regular team events

Qualifications

• 5+ years in Hospitality Sales or Business Development, especially B2B.
• Experience managing high-value agency partnerships with complex commissions.

Responsibilities

• Manage and grow a portfolio of agency clients to optimize revenue.
• Identify and secure new agency accounts using various tools.

Skills

Hospitality Sales

Business Development

Client Relationship Management

Strategic Thinking

Problem-Solving

Fluency in English

CRM Systems

Tools

LinkedIn Sales Navigator

Agency 360

Job description

About Bob W

Bob W is a fast-growing tech-enabled hospitality company providing an authentic 5-star experience to every single guest at scale while leading the world’s transition to sustainable hospitality.

Bob’s apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental.We combine the best of both worlds in our carbon-neutral apartments in the coolest neighbourhoods across Europe. As we expand, fuelled by venture capital and investment from top-tier real estate equity firms, we are building the technology to give every guest a local five-star experience at scale.

The Role

We’re looking for a dynamic Key Account Director - Agency & Entertainment to join our fast-growing B2B Sales Team at Bob W. In this high-impact role, you’ll focus on building, managing, and growing partnerships with agency clients across the Extended Stay, Transient, and Entertainment sectors in Europe. You’ll leverage your network, strategic mindset, and sales skills to drive revenue, enhance brand loyalty, and establish Bob W as the preferred accommodation provider. If you're a self-starter, passionate about hospitality sales, and eager to contribute to a rapidly scaling business, this is your opportunity.

Job Level: IC4
Learn more about our career development framework here.

In this role, you will:

• Manage and grow a portfolio of agency clients, optimising revenue and partnership performance.
• Identify, prospect, and secure new agency accounts using tools like Agency 360 and LinkedIn Sales Navigator.
• Maximise online reservations and strategically leverage GDS and agency portals.
• Attend trade shows, host client events, and deliver compelling presentations to potential partners.
• Build long-term, strategic relationships with agency partners, driving client acquisition and retention.
• Collaborate closely with internal teams to align strategies and execute data-driven initiatives.
• Create and implement account development plans to expand Bob W’s footprint in key markets.
• Maintain accurate CRM records and contribute to ongoing sales process improvements.

Our 5-star candidate:

• Minimum 5 years’ proven success in Hospitality Sales or Business Development, particularly in a B2B environment.
• At least 2 years managing high-value agency partnerships, including experience with complex commission structures.
• Deep knowledge of the entertainment sector’s accommodation needs and agency models.
• Strategic thinker with strong problem-solving skills and the ability to prioritise revenue opportunities.
• Outstanding communicator with the ability to build strong client relationships and internal collaboration.
• Highly self-motivated, resilient, and results-driven with a proactive, independent approach.
• Experienced with CRM systems and total account management principles.
• Fluent in English, anyadditional European languages are a plus.
• Organised, process-driven, and comfortable balancing multiple projects in a fast-paced environment.
• Passionate about hospitality innovation, team culture, and continuous personal and professional development.

We offer:

• Competitive base salary plus quarterly bonus structure tied to performance.
• The opportunity to re-invent the world’s largest industry by shaping a young and dynamic tech company with huge growth ambitions.
• Employee stock option plan.
• Unlimited holidays.
• Free nights and generous discounts at Bob W locations.
• Voluntary Health Insurance.
• Oliva mental well-being platform access.
• Discounted rates for gyms.
• Enhanced parental leave policies.
• Mobile phone call compensation.
• Development and growth opportunities with an L&D budget.
• Regular team events.
• Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.

Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.